Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Arlington for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
2.8
187 reviews
5 stars
68
4 stars
14
3 stars
8
2 stars
8
1 star
89
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff being unhelpful, dismissive, or unprofessional.
Sales Practices
Several reviews mentioned deceptive sales tactics, including unauthorized charges and misleading information about promotions.
Staff Competence
Customers expressed frustration with staff knowledge and ability to assist, often leading to unresolved issues.
Positive Experiences
A few customers highlighted positive interactions with specific employees, particularly Tony and Gavan, who provided helpful and attentive service.
Store Environment
The store layout and practices, such as bolted devices and long wait times, were criticized for being uninviting and inefficient.
- BEBabah Emeyine3 days ago5.0Great service by Manuel and Gavan at this new store
- SSSabrina ShethNov 1, 20252.0As a Verizon customer for 25 years, this was the worst experience I've had at a Corporate Verizon store ever! I came in to upgrade my phone, the salesperson that helped was horrible. He didn't even apply my upgrade discount or ask to see how I could save money. I was there for 2 hours transferring my data, when I could have just done it at home. I dont even trust that I received the best deal. He left for the day without asking if I needed anything else. The other two guys were nice enough, but I had to leave without my phone finishing the transfer because they were closing. I would have given one star, but at least the other two guys were friendly.
- HBHouda BenmbarekOct 25, 20251.0I am writing to formally dispute unauthorized charges that were added to my account. My recent bill shows a total of $319.40 per month, which includes fees I did not request or approve, specifically: Device Protection on three lines ($19 each) 100GB Mobile Hotspot perk ($10/month) When I placed my original order, I was clearly quoted a total monthly amount of $303.41 (before autopay and paper-free billing). These additional fees were never discussed or authorized by me and must be removed immediately. I am just wondering who gave permission, to Marcus and Tony, to encroach on my private money? This is called breach of trust and theft. If you do not know how to increase your sales and raise your profit percentage from sales, do not do it this way.
- DDDannyOct 24, 20252.0Very frustrating that all the devices are bolted to the wall. The point of going to a store is to feel the devices in your hand. Both T-Mobile and AT&t across the street have devices on retractable fixtures so you can get a feel for them.
- BABassam AmerOct 21, 20251.0I would like to write a professional complaint about commercial fraud and deception by a large and reputable company. This was done by the branch manager and the sales employee who deceived us, took advantage of our trust in him, and disrespected us. He took advantage of our trust and deceived us. When we asked the branch manager about this, he denied it and lied to us and offered no excuse or cooperation. Therefore, I advise everyone not to deal with them and not to go to this branch because they have no honest intentions. On the contrary, they are professionals at deception, fraud, and exploiting people's trust. They have no credibility and do not deserve to be dealt with. We made a deal to get new I phone 17 air but we went to our house we found out that we had a I phone 17 and when I went back after few days they denied it and they denied and didn’t show any cooperation they considered them self smart people by doing that, they are just group of thieves not more.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Arlington?
The Verizon store in Arlington is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Arlington?
The Verizon store is located at 2900 Clarendon Blvd, Arlington, VA 22201, USA.
What brands of smartphones does the Verizon Arlington store offer?
The store offers latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL including 5G devices like iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
Does Verizon Arlington offer online ordering and in-store pickup?
Yes, you can place your order online and pick it up in-store. They also offer free 2-day shipping, express lockers, and same-day delivery options in select areas.
What types of services does Verizon Arlington provide?
They provide mobile plans, wireless internet plans, and voice plans suitable for both individual and business needs.
Can I schedule an appointment before visiting the Verizon Arlington store?
Yes, you can schedule an in-store appointment online or using the My Verizon app to ensure personalized service during your visit.
What payment methods are accepted at Verizon Arlington?
Verizon Arlington accepts checks, debit cards, and mobile NFC payments; cash-only payments are not required.
Which nearby restaurants can I visit before or after shopping at Verizon Arlington?
You can visit nearby restaurants such as The Cheesecake Factory, Buena Vida Clarendon Restaurant, Maison Cheryl, or Green Pig Bistro for a variety of dining options near the store.
Is there convenient parking available near the Verizon Arlington store?
Yes, Market Common At Clarendon offers parking nearby, making it easy to visit the Verizon store.
What nearby services can help with transportation or vehicle needs near Verizon Arlington?
EVgo provides an electric vehicle charging station nearby, helping customers with EVs to charge their vehicles while visiting the store.