Verizon

4.4
454 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Abingdon’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1060 W Main St, Abingdon, VA
24210, United States

Hours

Reviews

4.4
452 reviews
5 stars
353
4 stars
31
3 stars
19
2 stars
11
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Tim, Arlee, and Hannah.

Efficiency

Several reviews highlighted quick service, with customers noting that their issues were resolved promptly, often within minutes.

Mixed Experiences

While many had positive interactions, some customers reported poor service, feeling misled about pricing and plans, leading to frustration.

Knowledgeable Staff

Customers frequently commented on the staff's expertise regarding products and services, which contributed to a positive shopping experience.

Sales Pressure

A few reviews mentioned a lack of pressure to buy, with staff providing clear explanations without being pushy.
  • CC
    Casey Carico
    Nov 8, 2025
    5.0
    Joshua saved the day for me. He was so very efficient and went the extra mile to find savings on the purchase of my new devices as well as my monthly plan. He even stayed late to help me access apps on my new device.
  • BM
    Barbara McFarland
    Nov 7, 2025
    5.0
    John did amazing for us!! Him along with the other reps in this store are second to none. I highly recommend them!!
  • RM
    Ronnie McFarland
    Nov 7, 2025
    5.0
    I highly recommend this store and the reps in this store! They are fantastic!!
  • RC
    Rex Carter
    Nov 6, 2025
    5.0
    My girlfriend had an accident and badly damaged her phone. Although we typically go to the Verizon store in Bristol, we decided to go to the abingdon location today. Upon entry the staff was dressed well and had an a professional greeting upon entry. John assisted us with the damaged phone and the insurance claim. Due to a few extenuating factors he navigated the issue without any problems dealing with asurion. We were very appreciative and will be returning here in the future
  • EJ
    Ed Jennings
    Oct 23, 2025
    5.0
    I visited this Verizon store for help in getting the passcode removed from my phone. We were immediately greeted & asked how they could help. A young man, named Arlee, was very knowledgeable & was able to take care of my request within 10 mins. I would certainly recommend this store.

Frequently Asked Questions About Verizon

What brands of smartphones and devices can I find at the Verizon store on 1060 W Main St?

You can find devices from Apple, Samsung, Google, Motorola, LG, HTC, Asus, and Verizon Wireless at this Verizon store.

What services does the Verizon store at 1060 W Main St offer?

The store offers Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and other Verizon wireless services.