VCA Highlands Animal Hospital

4.4
565 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & Kennels
At VCA Highlands Animal Hospital in Abingdon, VA, your pets come first. Specializing in a broad range of services, spanning from allergy relief & diabetes care to vaccinations & routine surgeries, we ensure your pets receive the best possible care. We also leverage advanced diagnostics & treatments, like digital radiology and physical rehabilitation. Our comprehensive services also include grooming and boarding, making us a true haven for pet health and happiness. Trust Abingdon, Meadowview, Glade Spring, and Damascus’ leading animal hospital to enhance your pet's well-being in a nurturing environment. Visit us today for unparalleled veterinary care.

Location

VCA Highlands Animal Hospital
25011 Lee Hwy, Abingdon, VA
24211, United States

Hours

Reviews

4.4
565 reviews
5 stars
428
4 stars
54
3 stars
21
2 stars
11
1 star
51

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff for their compassion and empathy during difficult times, especially when dealing with end-of-life decisions for their pets.

Professionalism

Many reviews highlighted the professionalism and thoroughness of the veterinarians and staff, noting their ability to explain treatment options clearly and provide quality care.

Customer Service

The reception and support staff received positive feedback for being friendly, accommodating, and responsive, contributing to a welcoming atmosphere.

Pricing Concerns

Several customers expressed concerns about the high costs of services, suggesting that while the care is excellent, the pricing may be prohibitive for some pet owners.

Emergency Response

The clinic was commended for their quick response to emergencies, with many customers appreciating the ability to get same-day appointments.
  • JU
    Justin Underwood
    Nov 5, 2025
    1.0
    If you enjoy your time at the DMV this is your place. I’d prefer people with a soul you’re gonna want to try somewhere else.
  • SD
    Shonna Dotson
    Oct 29, 2025
    5.0
    I love this vets office, the only office that treats my furbabies. We love all the staff and Dr. Especially Dr. Jay Hendley. Our animals love him and he is so honest and great at explaining all of our options and answers all our questions.
  • BS
    Brooke Sturgill
    Oct 14, 2025
    5.0
    They were quick to get my dog in while others turned us away. Even though we didnt have the outcome we hoped for, and our boy didnt make it. The vet and entire staff was SO sympathetic, showing love for my baby and myself. So thankful for the entire team.
  • VS
    vegas soleil
    Sep 27, 2025
    5.0
    Everyone I had the pleasure of interacting with at VCA Highlands was wonderful. All of the receptionists, techs, and Dr. Betsy Hendley were exceptional. They treated my baby with such care. They truly went above and beyond for us. I can’t recommend them enough!!
  • JS
    Jennifer Shortridge
    Sep 17, 2025
    5.0
    This place is awesome! The staff is always friendly and compassionate. Dr. Hendley saw my dog because.she was having issues with voiding. He got her start on some meds and us over to VT for more testing. He was direct with what he thought was going on with her and I totally appreciate that. Unlike the Vet facilities in my home area this place always answers the phone and returns calls like a real office should do. Wonderful facility to have.

Frequently Asked Questions About VCA Highlands Animal Hospital

What services does VCA Highlands Animal Hospital provide for pets?

VCA Highlands Animal Hospital offers a wide range of services including allergy relief, diabetes care, vaccinations, routine surgeries, digital radiology, physical rehabilitation, grooming, and boarding.

What are the operating hours of VCA Highlands Animal Hospital?

The hospital is open Monday through Friday from 7:00 AM to 8:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.