Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in West Valley City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
230 reviews
5 stars
173
4 stars
12
3 stars
5
2 stars
4
1 star
36
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for their helpfulness, while others were criticized for being unprofessional or unhelpful.
Staff Knowledge
Several customers noted that staff members were knowledgeable and able to assist with technical issues effectively.
Sales Pressure
Customers reported feeling pressured to purchase additional products or services, which detracted from their overall experience.
Inconsistency
Experiences varied widely among customers, with some receiving excellent service while others faced significant issues.
Store Environment
Some reviews mentioned understaffing and long wait times, impacting the overall customer experience.
- CAcristina adamsonNov 14, 20255.0Solange is the best ever she is amazing
- JVJuan VazquezOct 17, 20255.0They are very professional and helpful definitely an awesome team that helped us get our lines swapped.
- HSHugo SanchezOct 10, 20251.0This location moved inside
- TCtomas cordovaSep 1, 20251.0This location only likes to help you if you speak Spanish
- TCTeeya ClahAug 27, 20251.0Juan isn’t much help! Went in with a few questions. And he just tried to sell me a new line? And the only phone he kept pushing was the iPhone 16. Maybe come a bit earlier to catch someone else working.
Frequently Asked Questions About Verizon
What types of products does Verizon offer at this West Valley City location?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection at this location.
What are the store hours for the Verizon store in West Valley City, UT?
The Verizon store is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon location in West Valley City offer in-store pickup for orders?
Yes, the store offers in-store pickup services for orders.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available for customers at the Verizon store in West Valley City?
Yes, free Wi-Fi is available for customers at this store.
Which languages are spoken by the staff at this Verizon location?
The staff at this Verizon store communicate in English and Spanish.
Are there any Verizon Authorized Retailer competitors near this location?
Yes, nearby competitors include Verizon Wireless Premium Retailer, Diamond Wireless, AT&T Store, T-Mobile Authorized Retailer, and Metro by T-Mobile stores.
What are some nearby dining options for customers visiting the Verizon store?
Visitors can enjoy nearby restaurants such as Jamba Valley Fair Mall, Squatters Corner Pub, Cafe Rio, Sushi Monster, Olive Garden, Waffle Love, Rumbi Island Grill, TGI Fridays, and Pizza Hut Express.
Which nearby places can customers visit for other shopping needs around this Verizon store?
Customers can visit retail and service locations nearby such as Toys"R"Us, Staples, Old Navy, Casa De Oro 2 jewelry store, Locks & Locksmiths, and Liberty Tax.
Are there banking facilities close to the Verizon store for customer convenience?
Yes, nearby banking facilities include U.S. Bank ATM, US Bank branch, U.S. Bank Branch, and Western Union money transfer services.