Verizon

4.1
363 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Taylorsville, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5419 South Redwood Road, Taylorsville, UT
84123, United States

Hours

Reviews

4.1
363 reviews
5 stars
252
4 stars
19
3 stars
19
2 stars
9
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported unprofessionalism and long wait times.

Staffing Issues

Frequent complaints about understaffing, leading to long wait times and inadequate service during busy hours.

Sales Practices

Concerns about deceptive sales tactics and unexpected charges, with multiple customers feeling misled about pricing and promotions.

Positive Experiences

Several customers highlighted exceptional service from specific employees, noting their patience, knowledge, and willingness to assist.
  • DH
    David Hope
    Dec 23, 2025
    5.0
    Great to work with and very upfront with products and pricing. Thanks guys!
  • KJ
    kevin jones
    Dec 16, 2025
    1.0
    Unprofessional. Poor service.
  • RD
    Rachel Dodge
    Dec 13, 2025
    5.0
    Apologies I did not get the agent’s name, but he did an amazing job. He was very knowledgeable, had a very positive attitude, and did not get annoyed at all when I kept adding things lol. Great customer service overall.
  • WC
    Wendy Carnell
    Nov 28, 2025
    5.0
    Both associates that I worked with explain things very well! They were quick and knowledgeable on what to do. They were friendly and very helpful. They were courteous.
  • AS
    Alex Serrato
    Nov 2, 2025
    1.0
    Do not go here only one employee and dont even try ro help or let you know how long yoh have to wait to get helped do not go to

Frequently Asked Questions About Verizon

What types of products does Verizon in Taylorsville offer?

Verizon in Taylorsville offers a full range of wireless devices including phones, tablets, wearable technology, home internet, accessories, and more from brands like Apple, Samsung, Google, and Motorola.

What are the store hours for Verizon in Taylorsville?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.