Verizon

4.1
358 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Taylorsville, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5419 South Redwood Road, Taylorsville, UT
84123, United States

Hours

Reviews

4.1
358 reviews
5 stars
247
4 stars
19
3 stars
19
2 stars
10
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised helpful staff while others reported long wait times and unprofessional behavior.

Staff Knowledge

Many customers appreciated the knowledgeable and friendly staff who provided clear explanations and assistance.

Wait Times

Frequent complaints about long wait times due to understaffing, with some customers waiting over an hour.

Sales Practices

Concerns about deceptive sales practices, including unexpected charges and pressure to buy additional products.

Store Experience

Overall experiences varied widely; some customers had excellent interactions while others reported frustration and dissatisfaction.
  • AS
    Alex Serrato
    Nov 2, 2025
    1.0
    Do not go here only one employee and dont even try ro help or let you know how long yoh have to wait to get helped do not go to
  • MB
    Mary Bagley
    Oct 1, 2025
    5.0
    The staff at the Taylorsville store were incredibly helpful and trustworthy. They jumped through hoops to get my upgrade taken care of.
  • PM
    Pamela Mullins
    Sep 30, 2025
    5.0
    The young man ,kris..helped me unable a few problems with my phone that the screen froze and I THOUGHT my phone was being held hostage...cleaned up the spam..all the while being patient and a great sense of humor
  • GA
    Gracie Ann
    Aug 31, 2025
    5.0
    The guy who helped us was super friendly and helpful, he communicated well and explained everything perfectly.
  • CM
    Cavin McDaniel
    Aug 5, 2025
    1.0
    Don’t go here. Waste of your time. They only have 1 person working and they don’t even acknowledge you. Sat there for an hour just to pay a bill. This is happens anytime I’ve ever gone to this location over the last 5 years. I always pop in cause it’s close and it’s the same story. Get 1 more person. 1 person is not enough to run that entire store

Frequently Asked Questions About Verizon

What types of products does Verizon in Taylorsville offer?

Verizon in Taylorsville offers a full range of wireless devices including phones, tablets, wearable technology, home internet, accessories, and more from brands like Apple, Samsung, Google, and Motorola.

What are the store hours for Verizon in Taylorsville?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 5:00 PM.