Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Spanish Fork for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
322 reviews
5 stars
168
4 stars
41
3 stars
22
2 stars
13
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor service, with staff often unhelpful or dismissive, leading to frustration and dissatisfaction.
Sales Practices
Several reviews highlighted deceptive sales tactics and discrepancies in pricing and promotions, causing distrust among customers.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, many others were criticized for lack of information and inability to assist with issues.
Long Wait Times
Customers frequently mentioned long wait times in-store, often leading to a negative experience.
Mixed Experiences
There were a few positive experiences noted, particularly with specific employees who provided excellent service, but these were overshadowed by the overall negative feedback.
- RCRyan ChristensenJan 3, 20261.0Incredibly disappointing experience here - went in for a routine exchange after having been assured a device was there, ready, and waiting. Not only was that not true, but there were 4 employees on their phones, none made eye contact or engaged with me. They just said, “Not sure why they sent you here, you’ll have to call customer service”. No attempts at helping me, no effort to engage to resolve the issue. Absolute trash service, would never recommend this store to anyone. Believe the rampant 1-star reviews.
- CGClyde H. GabbitasDec 23, 20253.0If you are not a customer of Verizon they will not answer any questions even if you have purchased your two phones there. Because of this I will not ever be a customer of Verizon again!!!!@
- SJsppiderpig jDec 5, 20255.0I had a great experience here with Thomas, her was great and helped me get everything I needed taken care of and even got me a better deal than what I was thinking I was going to be able to get. Great service
- LALance ArgyleNov 3, 20251.0Don’t waste your valuable time going into the store unless you’re looking to buy a new device. Any kind of troubleshooting or problems with your account they just tell you to call customer service. Absolutely useless
- BOBrady OsborneOct 2, 20251.0I've been with Verizon for 10 years and have loved their service until now. Verizon raised my bill by removing my loyalty discount, then only offered it back if I paid more to stay on postpaid. When I switched to prepaid to save money going through financial trouble, my number broke, not able to call, text, or use data. I spent 40+ hours on the phone, swapped 5 SIMs, visited stores 8 times, and went 20 days without service—missing critical calls, even over my birthday, and losing access to accounts. I was billed for both prepaid and postpaid, promised refunds that never came, and told to “wait for credits.” Verizon’s systems don’t work together and their refund policies punish customers. I’m filing a claim with the FCC over their handling of number porting, refund abuses, and negligent account management. Verizon cares more about money than their customers.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Spanish Fork?
The Verizon store in Spanish Fork is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What services does the Verizon Spanish Fork location offer?
They offer mobile plans, wireless internet plans, voice plans, and sell 5G smartphones along with business cell phones, tablets, and laptops.
Can I pick up my online order at the Verizon store in Spanish Fork?
Yes, the store offers in-store pickup for online orders along with options like free 2-day shipping, express lockers, and same-day delivery in select areas.
Which smartphone brands are available at the Verizon Spanish Fork store?
They carry popular brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
How can I schedule an appointment at the Verizon Spanish Fork store?
You can schedule an in-store appointment online via their website or through the My Verizon app.
What payment methods are accepted at Verizon Spanish Fork?
Verizon accepts debit cards, mobile NFC payments, and paychecks; they do not require cash only payments.
Is Verizon Spanish Fork open on Sundays?
Yes, the store operates on Sundays from 10:00 AM to 5:00 PM.
What nearby stores can I visit before or after shopping at Verizon Spanish Fork?
You can visit nearby stores like Sherwin-Williams for hardware needs, Game Crazy for video games, and Uptown Cheapskate for clothing and thrift shopping.
Are there dining options close to Verizon Spanish Fork?
Yes, the area nearby includes restaurants such as Arctic Circle, China Wok, KFC, Subway, and The Pizza Factory for a variety of food choices.
What services near Verizon Spanish Fork can help with travel or shipping needs?
Nearby you can find FedEx Office for printing and shipping services and RushMyPassport for passport and visa services.