Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Salt Lake City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
164 reviews
5 stars
120
4 stars
9
3 stars2
2 stars
4
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Eli, Spencer, and Brittany.
Staffing Issues
Several reviews highlighted understaffing problems, leading to long wait times and poor service experiences.
Sales Practices
Customers reported issues with hidden fees and being pressured into purchasing accessories or services they did not want.
Mixed Experiences
While some customers had positive experiences, others reported significant frustrations, including incorrect charges and poor communication.
Store Management
Some reviews noted that management was helpful, while others criticized the lack of effective management during busy times.
- JPJamie PetersonJun 18, 20254.0The woman working at this store was very knowledgeable and helpful and got us the best deal possible. However, there should have been 2 people working in this store. She was notified while she was helping us that the other employee had quit and so she would have to work a double shift. Manager of the store is in Provo. I felt sorry for her. But other people who were waiting for an hour walked out. Hire more people!
- KSKelsie SibbaldJun 16, 20255.0Dominic and Sky were so friendly when helping me decide on options for a new iPhone 16 with Verizon. They were much more than salespeople, they were honest about recommendations and were able to back it up with what they prefer to use in real life. Setting up my new phone was effortless with them.
- KWKim WinnAug 22, 20225.0I came in for a new phone. There were problems, but Payson was able to resolve them. I truly appreciate his commitment to customer service. Between Payson and Nicholas I have a phone that I love. Thank you!
- UFUtah Discount Home FixturesNov 13, 20195.0I had a business account with sprint for 10 years and was just curious about the difference in switching to Verizon. After stoping by and talking to Christian he completely won me over. He was very professional and showed me all the great business benefits and discounts. He made it a no brainer to switch and I highly recommend working with him.
Frequently Asked Questions About Verizon
What products and devices does the Verizon store at 1341 S Foothill Dr offer?
They offer a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What services can I get at the Verizon Authorized Retailer in Salt Lake City?
Services include new lines, upgrades, new devices, accessories, and in-store pickup options.
What are the store hours for the Verizon store on Foothill Dr?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
What payment options are accepted at the Verizon store on Foothill Dr?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon Foothill Dr store offer in-store pickup?
Yes, they offer in-store pickup for orders.
Is there free Wi-Fi available at the Verizon store in Salt Lake City?
Yes, the store provides free Wi-Fi to customers.
What languages are spoken at the Verizon Authorized Retailer in Salt Lake City?
The store offers assistance in English and Spanish.
How can I find the Verizon store at 1341 S Foothill Dr if I'm visiting the nearby Red Robin Gourmet Burgers and Brews?
The Verizon store is close to Red Robin Gourmet Burgers and Brews, making it convenient to visit before or after enjoying a meal there.
Are there any hotel accommodations near the Verizon Foothill Dr store for travelers needing mobile devices on the go?
Yes, the Hampton Inn & Suites Salt Lake City/University-Foothill Dr. is nearby, providing convenient lodging for travelers who can easily visit the Verizon store during their stay.
What other services near the Verizon store might be useful to customers in Salt Lake City?
Nearby services include insurance agencies like Charlene Long - State Farm Agent, and healthcare at Foothill Dental, providing additional support for customers in the area.