Verizon

4.2
239 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Salt Lake City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1296 E 3300 S, Salt Lake City, UT
84106, United States

Hours

Reviews

4.2
235 reviews
5 stars
175
4 stars
9
3 stars
6
2 stars
14
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, particularly highlighting individuals like Dominic, Julian, and Gage.

Sales Practices

Several reviews expressed concerns about deceptive sales tactics, including being forced to buy accessories and unclear billing practices.

Store Experience

While many customers enjoyed their visits, some reported long wait times and issues with appointments, leading to frustration.

Product Knowledge

Customers frequently noted the staff's expertise in explaining products and services, which contributed to positive experiences.

Trust Issues

A number of reviews raised alarms about potential scams and misleading promotions, leading to a lack of trust in the store.
  • JN
    Jerome Navales
    Oct 13, 2025
    5.0
    I like this store. Done good business with them they’re awesome.
  • SG
    Sheron Gray
    Sep 25, 2025
    5.0
    Mark was very accommodating and knowledgeable. He is very nice and professional took care of 3 customers at a time at close
  • AS
    Amber Siddoway
    Aug 21, 2025
    5.0
    Hands Down best Verizon experience I’ve ever had. I have been a customer for over 20 years and finally found a store that actually cares about my family’s service, plans, devices getting the best deals and explaining all charges/prices. Dominic went above and beyond staying an hour after closing to help me replace my kid’s watches, upgrading them to Apple Watches and also upgrading my old phone at the best deals with rebates, promos and even calling Verizon customer service for me to handle difficult communication. I will absolutely make this store our go to spot and Dominic our family’s cell phone representative. I’ve honestly never felt I could “trust” a Verizon sales rep until now. Thank you so much!!!
  • HN
    Henry Nelson
    Aug 17, 2025
    5.0
    Dominic was so helpful and friendly!!!
  • DM
    Diana McCoy
    Aug 8, 2025
    5.0
    Dominic was respectful and efficient in sorting out my situation. Abraham did the most for and with me this time. Thanks and A+ to both of them.

Frequently Asked Questions About Verizon

What products does Victra offer at its Verizon Authorized Retailer in Salt Lake City?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at its Verizon Authorized Retailer in Salt Lake City.

What are the store hours for the Verizon Authorized Retailer located at 1296 E 3300 S in Salt Lake City?

The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.