Business Details
About
Veterinarian Emergency ServicesVeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet Services
Visit our website to join our Emergency Virtual Waiting Room. VCA Cottonwood Animal Hospital is a 24-hour general practice and emergency veterinarian in Salt Lake City. We have 16 veterinarians who have a variety of skills and special interests to be able to address any issues a pet may have. We provide everything from wellness visits to advanced emergency care. Our veterinarians, technicians and other pet-friendly support staff are trained to the highest standards. Their thorough knowledge of the latest procedures and treatments ensure that all our patients receive the best in preventive and curative care.
Location
VCA Cottonwood Animal Hospital
6360 Highland Dr, Salt Lake City, UT
84121, United States
Hours
Reviews
3.7
931 reviews
5 stars
576
4 stars
39
3 stars
30
2 stars
41
1 star
245
What are people saying?
AI-generated from recent customer reviews
Compassionate Care
Many customers praised the staff for their kindness, empathy, and professionalism during difficult times, especially in emergencies.
Quality of Service
While some reviews highlighted exceptional experiences with specific veterinarians, others reported dissatisfaction with the quality of care and misdiagnoses.
Pricing Concerns
Several customers expressed frustration over high costs and perceived upselling of services, leading to feelings of being taken advantage of.
Mixed Experiences
The clinic received a mix of positive and negative feedback, with some customers having great experiences while others reported serious issues with care and communication.
Cleanliness and Environment
Many reviews noted the facility's cleanliness and calming atmosphere, contributing positively to the overall experience.
- JMJames MooreNov 13, 20255.0Lindsey is a cat whisperer. She was so kind and amazing with our injured cat.
- KPKandra PearsonNov 7, 20251.0Heartbroken by the lack of care my dog received. I brought my French Bulldog to this emergency vet because she was disoriented, couldn’t walk, was extremely lethargic, and her eyes were glazed over. I told the staff how serious her condition was, yet they said she wasn’t urgent enough to be seen right away. We waited over 2½ hours before anyone examined her. When Dr. Steffanie Wagner finally came in, she told me my dog’s vitals “looked great” and her heart sounded fine. She then focused on how “Frenchies often have breathing problems because of their noses,” completely dismissing my concerns about her being unable to walk, her lethargy, and her glazed eyes. No one even asked how old she was, which felt shocking for an emergency evaluation. Dr. Wagner said my dog was “doing fine” in the oxygen chamber, but based on how she looked, I did not believe she was fine. I was told we’d need to do blood work and additional tests to “assess her further,” yet there was no sense of urgency or compassion. The whole experience felt detached and more focused on running up costs than actually helping her. I told Dr. Wagner I would take my dog to my regular vet in the morning. Tragically, she passed away in the early hours before I ever got that chance. I am devastated and angry that my concerns were ignored. I trusted this emergency hospital to take my dog’s condition seriously, and instead I left feeling dismissed and helpless. My dog deserved better care and attention than she received from Dr. Wagner and this clinic.
- DEDiana ElmsNov 4, 20254.0We’ve had some great experiences at VCA-CAH, a not great, and one absolutely awful experiences. In general, I trust CAH to do right by my pets; and it’s a comfort to know there is 24 hour care available. But - like I’ve always done with my children - I keep an eye on what’s happening, the care my pet is receiving, and ask for full explanations of everything before and after.
- JMJaymes McHenryNov 4, 20251.0I took my dog in with fears she was developing a pyometra, they did an x-ray told us everything looked fine and sent us on our way. She progressively got worse and we took her in again, this time they did a ct scan and turns out she did have the infection and it had gotten bad. They quoted me 5000$ dollars for the surgery after I had already spent 1000$ for them to do nothing for her. We took her somewhere else and got it done for 2000$ save urself money and time and never come here.
- PCPhillip CardenazNov 3, 20255.0We had to put our sweet boy down today and everyone was so kind when we came in as a walk-in. We originally went to the one on Creek Road and the lady at the front desk was so rude so we ended up going to this one, and they were kind And thoughtful and patient. thank you for making this hard day a little bit easier
Frequently Asked Questions About VCA Cottonwood Animal Hospital
What services does VCA Cottonwood Animal Hospital provide for pets?
VCA Cottonwood Animal Hospital offers a wide range of services including wellness visits, emergency care, advanced dental care, surgery, oncology, dermatology, acupuncture, vaccinations, and more to address your pet's health needs.
Is VCA Cottonwood Animal Hospital open 24 hours?
Yes, VCA Cottonwood Animal Hospital operates 24 hours a day, 7 days a week, providing continuous care for your pets.
Where is VCA Cottonwood Animal Hospital located?
It is located at 6360 Highland Dr, Salt Lake City, UT 84121, USA.
What types of pets does VCA Cottonwood Animal Hospital treat?
They provide veterinary services primarily for cats and dogs.
What payment options are accepted at VCA Cottonwood Animal Hospital?
The hospital accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
Does VCA Cottonwood Animal Hospital offer any special promotions?
New clients can get a Free First Exam by using the coupon available on their website.
How can I reach VCA Cottonwood Animal Hospital by phone?
You can call their local phone number at +1 801-278-0505 or the main phone line at +1 801-303-1378.
Are there any pet emergency services nearby VCA Cottonwood Animal Hospital?
Yes, nearby pet emergency services include Cottonwood Pet ER and Pet Emergency Room, both located close to the hospital for urgent pet care.
What pet boarding options are available near VCA Cottonwood Animal Hospital?
Cottonwood Animal Hospital offers pet boarding services nearby, making it convenient to care for your pet when you are away.
Are there other medical services near VCA Cottonwood Animal Hospital that pet owners might find useful?
Nearby medical services include Highland Chiropractic Clinic and Allen Family Dental, which pet owners might visit for their own health while visiting the area.