Customers consistently praised the staff for their compassion and care during difficult times, especially when dealing with end-of-life decisions for their pets.
Professionalism
Many reviews highlighted the professionalism and thoroughness of the veterinarians and staff, noting their ability to communicate effectively and provide detailed care.
Customer Service
While most feedback was positive regarding staff interactions, some customers reported issues with phone responsiveness and appointment scheduling.
Quality of Care
Overall, customers felt that their pets received excellent medical care, with several noting successful treatments and positive outcomes.
Mixed Experiences
A few reviews mentioned negative experiences related to miscommunication or perceived pressure regarding treatment decisions, suggesting a need for improved communication.
BC
Brian Cronin
Oct 8, 2025
5.0
A little overdo, but a few weeks ago our aging Golden was struggling as he had liver cancer. Powder Paws were great and about all they could do was to make him comfortable with pain killer to help him rest. Due to some church manipulated draconian drug laws in Utah, we had issues getting the script filled. Long story short, one of their employees was willing and able to meet me at the UofU hospital to get a new script in time to get to the pharmacy before they closed. This was way and above the call of duty. She and the team are great.
BR
Barry R
Sep 20, 2025
5.0
We were visiting for the summer and had a senior diabetic dog that needed to be put down. The entire team especially Dr. Kirkpatrick and Caroline C embraced us and made the entire process as comfortable and compassionate as possible. We were so deeply touched by them. Thank you sincerely. B & S
JA
Joie Astudillo
Jul 7, 2025
4.0
I like the facility. Everyone is very nice and professional. But they never answer the phone and even if you have an appointment they make you wait for a long time, 30 minutes or more waiting every single time I had an appointment and that’s just the waiting time not including the time they are helping your pet.
BP
Breanna Peterson
Jun 11, 2025
1.0
I am reviewing on the behalf of my elderly friend who can not. She took her dog here because he wasn’t eating well. The vet told her she needed to put him down because of masses in his stomach. I highly recommend getting a second opinion from a different vet clinic. When she took her dog else where she was told there was no masses and this was just arthritis. The dog now has pain meds and is eating fine. Recommending to put someone’s dog down when it’s not needed is so wrong and I hope people see this and know to get a second opinion!
Frequently Asked Questions About VCA Powder Paws Animal Hospital
What are the operating hours of VCA Powder Paws Animal Hospital?
VCA Powder Paws Animal Hospital is open Monday through Friday from 7:30 AM to 5:30 PM, and on Saturdays from 8:00 AM to 12:00 PM. It is closed on Sundays.
Which types of pets does VCA Powder Paws Animal Hospital care for?
The hospital provides veterinary services primarily for cats and dogs.
What veterinary services are offered at VCA Powder Paws Animal Hospital?
Services include advanced care, dental care, allergy treatment, diabetes care, diagnostics, surgery, immunizations, microchipping, preventive care, spay/neuter, ultrasounds, and more specialized treatments for pets.
Is VCA Powder Paws Animal Hospital recognized for feline care?
Yes, it is associated with the American Association of Feline Practitioners and holds a Cat Friendly Practice® Silver certification.
What payment methods are accepted at VCA Powder Paws Animal Hospital?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Where is VCA Powder Paws Animal Hospital located?
The hospital is located at 2780 Rasmussen Road, B6, Park City, UT 84098, USA.
What nearby fitness centers are close to VCA Powder Paws Animal Hospital?
Nearby fitness centers include Move Strength and Conditioning as well as Crossfit, great options for pet owners to stay active before or after veterinary visits.
Are there pet care-related services near VCA Powder Paws Animal Hospital?
Yes, Doginhaus is a nearby pet groomer and pet sitting service, and Powder Paws Veterinary Clinic is also close by for additional medical care.
Which nearby medical facilities can I visit in Park City along with VCA Powder Paws Animal Hospital?
Park City Oral Surgery and Peak Medical are nearby health and medical facilities offering oral surgery and dermatology services respectively.
How can customers find more information or contact VCA Powder Paws Animal Hospital?
Customers can visit their website at https://vcahospitals.com/powder-paws or call the local phone number at +1 435-649-1221.