Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Lehi, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
248 reviews
5 stars
185
4 stars
4
3 stars1
2 stars
6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported long wait times and unhelpful interactions.
Sales Practices
Concerns about aggressive upselling and misleading information regarding pricing and promotions were frequently mentioned.
Staff Knowledge
Several customers highlighted the expertise of specific employees, particularly Payton, Connor, and Nate, who provided thorough assistance.
Wait Times
Many customers expressed frustration over long wait times, often exceeding an hour, due to insufficient staffing.
Store Environment
Some reviews noted issues with the store's cleanliness and maintenance, including reports of unpleasant odors.
- GZGabi Zelaya5 days ago5.0Ethan was amazing super helpful and personable!
- SBSpencer BarlowNov 11, 20255.0Sales Support and Caleb was extremely helpful, knowledgeable about every aspect of my current account, current promotions, and how to strategically structure my account to meet my needs. He was quick and responsive and planned ahead, even when my questions took unplanned directions.
- JDJames DudzinskiNov 8, 20255.0good service
- JSjackson shawOct 1, 20251.0Horrible experience, gave wrong information and mislead me about multiple stipulations. Now being over charged and never received primary promotions they claimed they would apply
- SMSammy MursaSep 27, 20255.0Can’t say enough about this store. Alex & Nate were fabulous to work with… We went to get help with some issues… they took the time to address the issues, find a solution and even had a bit of time to talk about cars… Great customer service… We will for sure continue to come to this branch… Thank you for everything! Sammy & Alex Mursa
Frequently Asked Questions About Verizon
What is Victra and what services does it offer?
Victra is a Verizon Authorized Retailer in Lehi, UT, offering a range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What brands of devices can I purchase at Victra in Lehi?
Victra offers devices and accessories from brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and others.
What are the store hours for Victra at 1791 W. Traverse Parkway in Lehi?
Victra is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Does Victra in Lehi offer in-store pickup as a shopping option?
Yes, Victra offers in-store pickup for their products.
What payment methods are accepted at Victra in Lehi?
Victra accepts American Express, Apple Pay, Android Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra offer any device protection or accessories?
Yes, Victra provides accessories and device protection services along with new lines, upgrades, and new device services.
What languages are supported by Victra in Lehi?
Victra supports English and Spanish languages to assist customers.
Are there any cafes near Victra where I can grab a coffee before or after shopping?
Yes, Beans & Brews Coffeehouse and Roxberry Juice Co. Drive Thru are nearby cafes where you can enjoy coffee or smoothies.
Can I find any jewelry or fashion accessory stores near Victra?
Nearby you will find J Brooks Jewelers and Called to Surf, which are great for jewelry and fashion accessories shopping.
What nearby places offer spa or beauty services around Victra in Lehi?
Amara Day Spa Salon and Boutique, Hair by Carlie, Hand and Stone Massage and Facial Spa, and Sport Clips Haircuts of Lehi are nearby beauty and spa service providers.