Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Cedar City, UT. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
225 reviews
5 stars
190
4 stars
15
3 stars2
2 stars
5
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Kacey, Dustin, and Kenzie.
Professionalism
Several reviews highlighted the professionalism of the staff, noting their patience and ability to handle complex issues effectively.
Sales Experience
Customers appreciated the assistance in navigating phone upgrades and trade-ins, although some reported issues with promotions and paperwork.
Mixed Experiences
While many had positive interactions, a few customers expressed frustration with perceived dishonesty and pressure tactics during sales.
Store Environment
The store was described as welcoming and efficient, although some customers noted long wait times during busy periods.
- PMPaula MathewsNov 12, 20251.0Worst customer service ever. My phones were never activated properly, l spent untold hours on the phone and it was a nightmare. I had to leave for their competitor.
- SMStetson MacIntoshOct 21, 20255.0Sadly I didn’t get the name for the girl who helped me, but she did a wonderful job getting my new phone set up. She was very kind!
- EGEric GreenSep 24, 20255.0Kacey was incredibly helpful and even went above and beyond for me.
- GBGary BaxterSep 18, 20255.0Great service. Lots of help. Highly recommended.
- KSKaitlin SorensenAug 30, 20255.0Percy helped us out as we were literally about to switch phone companies. We had an awful experience trying to replace a phone and Percy turned it all around. He helped us lower our bill, got our phones replaced, and explained every detail. He was incredibly supportive and very helpful. Verizon got us for a few more years because of his customer service.
Frequently Asked Questions About Verizon
What products and services does Verizon in Cedar City offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Services include new lines, upgrades, new devices, and accessories.
What are the store hours for Verizon in Cedar City?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online order in-store at Verizon in Cedar City?
Yes, in-store pickup is available for your convenience.
What payment methods are accepted at Verizon in Cedar City?
They accept American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Cedar City offer free Wi-Fi to customers?
Yes, free Wi-Fi is available at the store.
Is Verizon in Cedar City a Verizon Authorized Retailer?
Yes, Victra is the local Verizon Authorized Retailer in Cedar City, offering products and expertise as an authorized partner.
Is Verizon in Cedar City located near any other mobile phone or electronics stores?
Yes, nearby are 'Victra — Verizon Authorized Retailer' and 'AT&T Store', both offering mobile phone and electronics products.
What are some nearby food options customers can visit when coming to Verizon in Cedar City?
Customers can enjoy treats at nearby places like 'Cedar City Yogurt', 'CONES Shaved Ice', 'Hogi Yogi', and 'Pizza Hut'.
Are there any nearby retail or fashion stores near Verizon in Cedar City?
Yes, nearby stores include 'Famous Footwear', 'Maurices', 'rue21', and 'Deseret Book' offering a variety of clothing, footwear, and accessories.
Does Verizon in Cedar City accept mobile and NFC payments?
Yes, the store accepts mobile NFC payments including Apple Pay, Android Pay, and Samsung Pay.