Verizon

4.8
1224 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is West Orange’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3207 Edgar Brown Dr, West Orange, TX
77630, United States

Hours

Reviews

4.8
1,223 reviews
5 stars
1,148
4 stars
21
3 stars
15
2 stars
10
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the helpfulness and professionalism of staff members, particularly Taurean, Angie, and Axl.

Product Knowledge

Staff demonstrated strong knowledge about products and services, assisting customers with device setups and upgrades.

Positive Experiences

Many reviews highlighted enjoyable and seamless experiences during phone purchases and service inquiries.

Efficiency

Customers appreciated the quick and efficient service, often noting how fast transactions were completed.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • JP
    James Porter
    4 days ago
    5.0
    Came in to disconnect the a phone and Sam was so nice to help, due to loss of family memeber.
  • BC
    Becky Copeland
    Nov 17, 2025
    5.0
    Excellent! Angie helped me get a new phone. She was patient and she is one of the best people I've worked with at this store. I'm a bit older, and she was very helpful getting my photos and contents back!
  • EJ
    Eugene Jones
    Nov 12, 2025
    5.0
    Came in to get some information on the s25 series. Angie did an excellent job of answering my questions and assisting me with my account.
  • SC
    Sherry Clark
    Nov 12, 2025
    5.0
    Angie is very knowledgeable! She is super nice and super helpful. I have had good experiences in this store every time that I am here. Jonathan and Ricky have helped me before too but Angie is my favorite. Lowered my bill and got me a new phone!
  • JD
    Janet Dobbs
    Nov 12, 2025
    5.0
    I am 68 years old and not tech savvy at all. I had been on the phone with Verizon for five different days trying to clean up the mess I made when I tried to set up my new phone. To Verizon‘s credit, they tried really hard to help me, but on the phone it was difficult in the process. They sent me two different replacement phones trying to help me fix the mess. I was frustrated and when I walked into the store, I asked for the most patient tech person . There were two people working, and Micah was the one who spoke to me first. He smiled and said, I promise I can be patient and so we began. It took him three hours to clean up the mess that I had made from being not text savvy, and to put my phones right. He did it with compassion for my difficulties, professionalism representing his company, patience as we navigated the many questions that we had to answer to set the phone up. He put me at ease immediately, and Gavin fielded the other customer so that we could concentrate on what we had to do. I can’t believe that these guys were as helpful and kind As they were, and good at what they did. At the end of the evening I left with the phone it worked and the other others ready to turn back Verizon as it was a replacement issue. Micah and Gavin were an absolute credit to their company and their store. From now on if I have any problems that is where I’ll go.

Frequently Asked Questions About Verizon

Where is the Verizon Cellular Sales store located?

The Cellular Sales Verizon store is located at 3207 Edgar Brown Dr, West Orange, TX 77630.

What are the store hours for the Verizon Cellular Sales location?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.