Verizon

4.1
246 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Sulphur Springs for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
380 Shannon Rd E, Sulphur Springs, TX
75482, United States

Hours

Reviews

4.2
194 reviews
5 stars
130
4 stars
21
3 stars
10
2 stars
13
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and friendly, particularly highlighting individuals like Ismail, Robert, and Angela.

Product Issues

Some customers reported issues with defective phones and dissatisfaction with the resolution process, indicating a need for better product quality control.

Store Experience

While many reviews mentioned a positive store atmosphere and quick service, there were also complaints about rude staff and poor customer interactions.

Technical Support

Customers appreciated the assistance with technical issues, but some expressed frustration with the limitations of support provided in-store.

Pricing Concerns

Several reviews noted dissatisfaction with pricing and billing practices, including unexpected charges and high costs for services.
  • MS
    Mary Skoritowski
    Nov 15, 2025
    5.0
    Very helpful in explaining the Verizon Prepaid plans verses the Verizon contract plan.
  • MA
    Matthew Ash
    Oct 1, 2025
    5.0
    They did a really good job. They're helpful. Good people not pushy very helpful and fair I recommend it for sure
  • AA
    Alexus
    Sep 26, 2025
    5.0
    Ismail and Robert were absolutely amazing. I cannot think these two men enough for all their hard work. I would definitely recommend everyone to go see them and just listen to what they have to offer. THANK YOU ROBERT AND ISMAIL . I will definitely be back In the future to continue business with them
  • LC
    Levi Clawson
    Sep 18, 2025
    5.0
    Ismail got me squared away everything switched to new phone super easy👌
  • JJ
    Jayson
    Aug 8, 2025
    5.0
    Came all the way from Paris to trade in my old phone. Ismail was a pleasure to work with, answered all my questions, and went above and beyond to help me even though I wasn't making a purchase. In the future I will be driving an hour to this store just because of the service I received. I wish you could teach the store up in Paris how things should be done!

Frequently Asked Questions About Verizon

What are the Verizon store hours in Sulphur Springs?

The Verizon store in Sulphur Springs is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.

Which 5G smartphones can I find at the Verizon store in Sulphur Springs?

You can find the latest 5G smartphones including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon store.