Many customers praised the staff for their kindness and support during difficult times, particularly during end-of-life care for pets.
Staff Friendliness
The majority of reviews highlighted the friendly and helpful nature of the staff, contributing to a positive experience for both pets and their owners.
High Costs
Numerous reviews expressed concerns about the high prices for services, with some customers feeling pressured into unnecessary treatments or memberships.
Communication Issues
Several customers reported problems with communication, including long wait times, lack of clarity regarding appointments, and dissatisfaction with how their concerns were handled.
Mixed Experiences
While many customers had positive experiences, there were also significant complaints about misdiagnoses and perceived prioritization of profit over pet care.
HP
Hope for Peace
Dec 13, 2025
2.0
Not a good experience! We purchased a puppy that came with the first vet visit included and vaccines at this visit.. We did not receive them after they realized we would not be using them for future care or purchasing a bunch of products. They told us one thing and did another. I felt like they were only about the money. Money is not a problem the vibe was.
JN
Juan Nunez
Dec 1, 2025
1.0
Called a week prior to schedule an appointment for my puppy’s wellness visit and was told I they had an appointment at 6:30pm. The day of the appointment my wife received a phone call with them pressuring us to be there at 2:30pm and made a big deal about us being there at 6:30pm like our appointment stated, saying that it will be an extra $200 charge for an “emergency visit”.
AE
Ashley Edwards
Nov 25, 2025
5.0
Feels strange to leave 5 stars. For reasons out of my control, I was forced to have my small papillion euthanized. This was the hardest thing I’ve ever had to do, I was crying the entire time. I almost had a panic attack. As hard as it was, the staff, the technicians were all so kind and supportive. I would like to thank Dr. Hooper for his support and kindness during that time. He was patient and never made me feel uncomfortable for crying. He has a lot of compassion. When I had to leave her, I took comfort in knowing she would be taken care of. Now I’m just waiting on my baby’s ashes. Thank you, VCA.
MF
Marty Flores
Nov 5, 2025
5.0
I brought my sister's dog. It's her usual Dr. (Veterinarian) & they were already familiar with Lovey. The staff was very helpful & friendly. I had an appointment & I was in & out, didn't have to wait at all (a nice change from my vet back home).
MB
Melanie Bell
Oct 24, 2025
5.0
Experienced and intelligent. Dr. Harris efficient in the diagnoses. within 24 hours my furr-babies condition has improved. Thank you Dr. Harris
Frequently Asked Questions About VCA Woodlands Animal Hospital
What are the operating hours of VCA Woodlands Animal Hospital?
The hospital is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and is closed on Sundays.
Where is VCA Woodlands Animal Hospital located?
It is located at 428 Rayford Road, Spring, TX 77386, USA.
What veterinary services does VCA Woodlands Animal Hospital offer?
They provide services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, pet wellness exams, spay and neuter, vaccines, weight loss programs, and more.
Does VCA Woodlands Animal Hospital currently have any special offers for new clients?
Yes, new clients can get a Free First Exam by using a coupon available on their website.
How can I contact VCA Woodlands Animal Hospital?
You can reach them by phone at +1 281-367-7553 or +1 832-447-2712.
What safety protocols does VCA Woodlands Animal Hospital follow?
They have health and safety protocols based on state and local guidance as well as healthcare best practices to ensure safety.
Are there nearby automotive service centers near VCA Woodlands Animal Hospital?
Yes, nearby automotive services include AAMCO Transmissions and Total Car Care and Costa Oil - 10 Minute Oil Change, which can be convenient if you want to get your car serviced while visiting the animal hospital.
What nearby places can I visit for pet-related needs or services?
Aside from VCA Woodlands Animal Hospital, there are pet services nearby like pet grooming and boarding offered at the hospital itself, but for additional pet supplies, you might want to check local pet stores in the area.
Are there nearby community or recreational places near VCA Woodlands Animal Hospital?
Yes, nearby places include Woodlands Aikido Center for martial arts, Wright Putting Dynamics for golf and gym activities, and Generations Church and theBRIDGE for community and religious gatherings, which you might visit before or after your appointment.
Can I access printing and shipping services near VCA Woodlands Animal Hospital?
Yes, The UPS Store 4760 is nearby and offers printing, shipping, and freight services, which could be convenient if you need such services during your visit.