Verizon

4.6
508 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is San Antonio’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
3303 Se Military Dr, San Antonio, TX
78223, United States

Hours

Reviews

4.6
506 reviews
5 stars
435
4 stars
13
3 stars
6
2 stars
9
1 star
43

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised specific employees like Kimberly, Daisy, and Alex for their exceptional service, patience, and knowledge.

Negative Experiences

Several reviews highlighted poor service experiences, particularly with unprofessional staff and issues related to promotions and billing.

Store Environment

Customers noted long wait times and low staffing levels, leading to frustration during visits.

Product Knowledge

While some employees were commended for their expertise, others were criticized for lacking knowledge and providing incorrect information.
  • JJ
    John
    3 days ago
    5.0
    Steve helped me get a new phone he explained everything really well and talked me thru everything that was gonna happen out of all the places I got a phone at Steve was the most helpful person ever
  • TM
    Titi Mc
    5 days ago
    1.0
    The worse verizon . It took her 4hrs and sum change just to upgrade phone was messing up my account lacking knowledge very unprofessional bad attitude rude
  • RR
    Robert
    Jan 2, 2026
    5.0
    It a the greatest experience. I came in with 2 problems and got them both fixed. Helped me out tremendously going back to my iPhone from my android. Anytime you need help at this store ask for Steven
  • AA
    Aldo Ayala
    Dec 31, 2025
    5.0
    Eli helped us over the phone . Phone was stuck and he was able to guide us to reset phone. Very grateful and would trust him with any Verizon needs
  • JD
    Jerry Dominguez
    Dec 9, 2025
    1.0
    I am upset because no where can i tell that this is not a full service Verizon store - i called customer service who gave me instructions to return my device and they scheduled my appointment at this store because it was closer to me - the dude who spoke to me in the store was super short in his responses, it was clear that he was ready to turn away my service- another guy told me maybe customer service just wanted to get you off the phone- the staff in this store were unprofessional and i won’t return back

Frequently Asked Questions About Verizon

Where is the Verizon store located?

The Verizon store is located at 3303 Se Military Dr, San Antonio, TX 78223.

What brands of smartphones does this Verizon store offer?

This Verizon store offers brands including Apple, Samsung, Google, Motorola, LG, HTC, and Asus.