Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is San Antonio’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
494 reviews
5 stars
425
4 stars
13
3 stars6
2 stars
9
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, knowledge, and patience, particularly highlighting employees like Daisy, Kimberly, and Alex.
Sales Experience
Several reviews noted positive experiences with sales representatives who assisted in finding the best deals and plans, often going above and beyond to ensure customer satisfaction.
Technical Support
Customers appreciated the assistance with technical issues, including phone setups and data transfers, with specific mentions of employees like Jamison and Steven.
Negative Experiences
Some customers reported poor service experiences, particularly with third-party retailers, citing issues with billing, promotions not being honored, and unhelpful staff.
Store Environment
A few reviews mentioned long wait times and low staffing levels, leading to frustration during visits.
- TCTrevor CNov 7, 20251.0Been with them for years. Honestly the quality of service is crap. You have to call to get any assistance anymore and the people working there won't touch your phone for technical support unless some guy from a different country is on the other line.
- KHKen HenryOct 25, 20255.0Kimberly Gabrera at Verizon did an Excellent job in installing a new phone and transferring all the data. The phone had to be connected to a watch and hearing aid! Fantastic work
- HBHailyn BellaSep 29, 20255.0Kim was amazing! She not only had tons knowledge regarding my multiple business accounts, she went above and beyond to make sure I felt confident in all of my purchases! She helped me save money on my monthly bill, helped me get the upgraded iPhone best suited for my needs, helped me with my trade ins and internet, and even helped me pick out the cutest/professional case! I am so happy she was the one who helped me and I will recommend her and her store to everyone I know! I am not tech savvy at all and she just helped me navigate through the entire process so easily that I felt safe with her as my representative! Phenomenal service and I absolutely love my new phone and am so happy everything transferred over smoothly 👏🏼👏🏼📲📱
- BLBrittany LopezJul 2, 20255.0Alex was exceptional. He helped me set up a new account and made sure I received the best possible deal by applying all available promotions. He was incredibly thorough and went above and beyond—even picking up a watch for me from another store. His customer service skills are outstanding. It’s clear from the way he interacts that Alex genuinely cares about his customers. He’s diligent, knowledgeable and patient. My account required additional support, and not once did he make me feel like a bother or an inconvenience. I was initially skeptical about switching carriers, but thanks to my experience with Alex, I have no doubt that I made the right choice by moving to Verizon.
- STSarah ToninJun 30, 20251.0Horrible customer service as well as cell service. After this visit I am switching to another carrier.
Frequently Asked Questions About Verizon
Where is the Verizon store located?
The Verizon store is located at 3303 Se Military Dr, San Antonio, TX 78223.
What brands of smartphones does this Verizon store offer?
This Verizon store offers brands including Apple, Samsung, Google, Motorola, LG, HTC, and Asus.
What are the store hours for the Verizon at 3303 Se Military Dr?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does the Verizon store offer curbside pickup at this location?
Yes, both in-store pickup and curbside pickup services are available at this location.
What types of wireless services can I get at the Cellular Sales Verizon store?
You can get Verizon wireless plans, prepaid wireless, Hum smart car services, home phone, home internet, mobile hotspot, and connected device services.
What payment methods are accepted at this Verizon store?
The store accepts American Express, Discover, MasterCard, and Visa credit cards.
Do I need an appointment to visit the Verizon store at 3303 Se Military Dr?
No, appointments are not required, but you can call ahead to make one if preferred.
What nearby automotive services are available around the Verizon store?
Nearby automotive services include The Wash Tub (auto detailing and car wash), Patsco Windshield Repair, and Take 5 Oil Change for vehicle maintenance and repairs.
Are there dining options near the Verizon store at 3303 Se Military Dr?
Yes, nearby restaurants include A&W Restaurant, Chili's Grill & Bar, Long John Silver's, Cracker Barrel Old Country Store, and Chick-fil-A for diverse dining choices.
Where can I find ATMs near the Verizon store for easy cash access?
Nearby ATMs include the HEB ATM and Wells Fargo ATM, providing convenient cash withdrawal options close to the store.