Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 9123 N Loop 1604 in San Antonio, TX 78249
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.0
280 reviews
5 stars
172
4 stars
41
3 stars
8
2 stars
12
1 star
47
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff members like Mario, Gisselle, and Henry, while others reported poor service and rude behavior from some employees.
Store Management
Several reviews highlighted issues with management, including unavailability and poor handling of customer concerns, leading to frustration among customers.
Product Availability
Customers expressed dissatisfaction with the lack of stock and issues related to promotions and pricing discrepancies.
Overall Experience
While some customers had positive experiences and recommended the store, others reported long wait times and a lack of attention from staff.
- SPSana Amelia Isaac PowellDec 28, 20251.0Lazy staff, on their phones watching videos, only came over to help once we called them out by name and their volume went off on a video they were watching. Another staff only came over when he was called upon and said he knew nothing. They read things off of the app on my phone and had no knowledge. Unhelpful, unprofessional, and lazy all around. Take pride in what you do, folks, or at least pretend to care.
- NBNinoshka BonillaDec 7, 20255.0Great customer service. Above and beyond 5/5
- GBGlen BartonDec 5, 20255.0My experience at your store was outstanding. Your employees are very knowledgeable and professional. Looking forward to seeing them again.
- AHAnita HuddlestonNov 22, 20255.0Miles was super helpful and patient
- ECEddie CainAug 28, 20251.0The store manger needs to find a different occupation………….
Frequently Asked Questions About Verizon
What are the operating hours for this Verizon store in San Antonio?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Where is the Verizon store located in San Antonio?
The store is located at 9123 N Loop 1604 W, Ste 105, San Antonio, TX 78249.
What brands does this Verizon authorized retailer carry?
They carry Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG products.
Can I pick up my order in-store at this Verizon location?
Yes, in-store pickup is available at this location.
What types of products and services are offered at this Verizon store?
They offer Verizon Wireless, cellular phones, smartphones, tablets, accessories, smartwatches, prepaid plans, wireless service, mobile service, home phone service, and home internet.
What payment options are accepted at the Verizon store?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does the store have wheelchair accessible entrance?
Yes, the store has a wheelchair accessible entrance.
Is Russell Cellular independently operated at this Verizon location?
Yes, Russell Cellular independently operates this Verizon Authorized Retailer store.
What nearby places could I visit before or after shopping at this Verizon store?
Nearby you can find Papa Johns Pizza for a quick meal, Golden Corral Buffet & Grill for a full dining experience, and HEB supermarket if you want to do some groceries.
Are there any nearby medical services close to this Verizon store?
Yes, nearby medical services include Medclinc, Texas MedClinic Urgent Care - Bandera Rd, Texan Urgent Care, Bandera Modern Dentistry, and several doctors like Manuel M Quinones Jr MD and Sonia Villarreal.
What other electronics or mobile phone stores are nearby this Verizon location?
Nearby electronics and mobile phone stores include Verizon Authorized Retailer - Russell Cellular and Russell Cellular itself.