VCA Becker Animal Hospital and Pet Resort

Reviews

• KH

  Keziah Holcomb

  1 day ago
  3.0
  We’ve seen Dr. Taylor and Dr. Arrington - who are both amazing doctors - while they were undergoing a shift change for staff when we brought our cat. It has not been too long ago since the emergency visit and we’ve gone back and forth regarding medication to ensure our cat remains stable, fighting nausea before we can treat the underlying cause pending medication shipment (as it is unavailable in house). We’ve usually had helpful staff members who are empathetic and go above and beyond. This evening at 4:37pm, a staff member dismissed my crying husband on the phone. No empathy, saying we needed to wait until Dr. Taylor came in the next day. Other staff have actually taken the time to see that both doctors have seen our cat within the same visit and address our concerns, and instead she continues to tell my husband we need to wait for Dr. Taylor to further discuss the account next day, or come in for another emergency visit to see a different doctor and risk a nausea wave for our already nauseous cat who is currently stable. Not sure what else we can do, or who else we can talk to if we’re met with coldness over the phone. We will probably try to call again later out of desperation and hope we can have more empathy from another staff member.
• SO

  Shaun Oudit

  1 day ago
  5.0
  Had to bring my dog in due to a laceration to his eye from a few dogs attacking him. The staff was very helpful, patient, kind, and understood all the extra instructions to work with a my GSD/Malinois boy who is doesnt like strangers touching him. The staff all around was great, got him in and out, sedated, and stitched up. Very thankful for everyone from the front desk, techs, and Vet. I would not hesitate to take my boy here again for anything, hopefully just routine check-ups.
• MP

  mike Pantoja

  4 days ago
  1.0
  This place is heartless. Doesn’t care about pets. Just wants to add more money to there bill . I understand they’re in business to make money. But when you put money over pet lives, thats just sad. If you can find another vet, it’s probably in your best, and to do so.
• CR

  cheyenne rodriguez

  Nov 8, 2025
  5.0
  First time coming here and loved the experience. Jen Sells answered our call and set up an appointment for my Chopper cause he was having stomach problems. She was very professional and thorough on getting as much info she needed for the visit as well. Wait wasn’t long either I was in and out of there within an hour once they did what was needed for Chopper. Jenn also checked us out and gave us some helpful tips! Definitely coming back.
• RC

  Rubena Chavez

  Nov 6, 2025
  5.0
  I cannot say enough good things about this animal hospital and their staff. A week or so ago, our dog suddenly became critically ill and we had no idea what was happening. When we brought her in, she was immediately taken seriously, cared for, and treated with urgency and compassion. It turned out she was bleeding internally and needed an emergency hysterectomy. It was one of the scariest moments our family has ever been through. Dr. Andrade, her surgeon, is truly a blessing. The way she explained everything, the patience she had with us, and the skill she performed surgery with is something I will forever be grateful for. She quite literally saved our girl’s life. And I have to give a huge thank you to Raul, the night technician, who cared for her like she was his own. He kept us updated, he comforted her when we couldn’t be there, and you could tell he genuinely loved his job and the animals he cares for. Today, our Sadie girl is back to herself — eating, playing, gaining weight, and healing beautifully. I look at her and it’s hard to believe how close we were to losing her. If it wasn’t for this hospital and these people, she would not be here. Thank you, truly. You gave our family more time with a piece of our heart.

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