VCA Becker Animal Hospital and Pet Resort

Reviews

• JO

  Janellia Ortiz

  5 days ago
  1.0
  If I could do 0stars I would. First off my cat was 17 years old. While I appreciate them being prompt in getting my cat in fast, they were not helpful. I took my cat here when his eye got swollen, he ended up having conjunctivitis of the eye. First visit was about $500 for them to run some tests and cultures. They sent me home with an oral, and topical medication. A couple weeks later his eye got way worse. The topical would make his eye bleed. At this point the inside of his eye was constantly bleeding and the tissue was bulging out. So I took him back to the vca becker clinic. After waiting in the lobby for about four hours, they finally put us in a room. We waited in the room for an additional hour. They stated that the wait is by emergency situation is priority. I am in healthcare so I completely understand. I would figure my cat bleeding out of his eye was a pretty good reason for emergency. Anyways, the dr came in and looked at him briefly then suggested I continue the meds and stated it could take a month for him to have improved. He suggested after a month to go see a specialist. I SUGGESTED TO THE DR that he needed to be on some kind of steroid medication or get a steroid injection to be more aggressive on the infection. He agreed and gave me an oral steroid. Had to pay another $100 just for me to suggest treatment on my own animal and for the dr to be in the room for not even 5mins. After another almost three weeks on all three medications, my cats eye was literally rotting inside of his head. Chunks of his eye were coming out of the socket along with him dripping blood everywhere around the house. He smelled like rotting flesh, would not eat, drink, or even use the bathroom. He just laid in one spot. I know he was 17years old and his body was unable to fight the infection but for me to suggest a treatment plan to the dr for my own cat was ridiculous. For them to have us waiting that long for treatment and the fact that they seemed like whatever about the situation was very disappointing. I ended up having to take my cat to another clinic and he was put down due to the severe infection and the fact his eye rotted out of his head. I would not ever bring any of my animals back to this animal hospital. Almost $800 down for nothing but my cat to be gone. Its a shame.
• DB

  Dakota Bender

  Jan 6, 2026
  3.0
  Called for a quote for spay. Told you have to bring the animal in. Its at the discretion of the dr how much to charge there is no set price. Wanted $107 for the visit just to see the dog. (They were given all the information for the dog BTW)
• BP

  Bradley Phillips

  Jan 2, 2026
  1.0
  We waited three hours with our dog pooping blood. No one came for temp, no one came for records, nothing. We were told they would be in in about 10-15 minutes ago over an hour ago. Unless your pet is knocking on heavens door please go anywhere else. My fur babble didn’t deserve that.
• TL

  Tracy Lee

  Dec 22, 2025
  5.0
  Yesterday I went to get the remains of my Beloved Frita. As I was waiting I asked a Lady behind the desk about probiotics for dogs. She was AWESOME. We talked about her dogs and mine . Then she suggested Probiotics by Purina. She went above and beyond and gave me a sample. Thank you so much. I didn't get her name. And I hope she sees this. I recommend VCA .
• GP

  Genesis Portillo

  Dec 12, 2025
  1.0
  I am incredibly disappointed in this hospital that turned us away. I had called prior to make sure there was an opening, front desk lady said yes, I had told her it is an emergency… when we got there they told us we would go in first since it is an emergency… however someone had called and said they needed it more… they told us to wait. Then somebody else caught in saying they had another emergency. The hospital told us we needed to wait two hours until they could see us even though we got there first and we had a very bad emergency… being a pet owner and live my dogs … never ever have we been treated like this.. or as if they didn’t care. So very disappointed in this clinic. Broke my heart 💔

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