With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Richmond store today.
The store manager i think her name was sammaya. She was very nice for customers.
AA
Antonio Arriaga
Sep 28, 2025
1.0
I am calling out your employee Mo. If he's still employed, you have to look into him. A while ago I was at the location to buy a phone case and as he was the only one there, he told me the card reader wasn't working and made me pay through Zelle. I don't know if that goes against your policy and it seems very unprofessional since there's no way to make a record of that payment. I should have gone to a different location then and there but decided to go through with it anyway. For all I know the money could have just been pocketed as he told me what information to put in for the contact. Anyone could stage a card reader malfunction and you have to make some protocol in place for this issue being avoided when people will feel betrayed getting scammed by their own mobile carrier.
At that same time he encouraged me to get some customer deal my line is eligible with but it was a one-on-one conversation. At the other Cricket locations, no one has ever gotten too personal about deals. They've only ever rung me up for what I came for, mention the deal lightly, and then I get to leave. Mo put some pressure on that and it's not right to get that at your mobile carrier. My family and I are avoiding this location forever.
DS
Dave Stayshich
Jul 22, 2025
5.0
Sumyya Sultana was outstanding in helping us buy new phones and transferring data from the old ones. She is very dedicated in helping us to have the greatest experience ever.
RJ
Rhodeshia “Always Ms. Rho” Johnson
Sep 15, 2024
5.0
Mo is AWESOME!!! Very Nice and polite. Very knowledgeable about the phones and services! Go check him out!