With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our Janesville store today.
Vanessa went out of her way for over 4 hours to help me. I had already been to 2 other cricket stores earlier and then was sent to hers. Her commitment and outstanding customer service has been AMAZING!! I have never experienced such patience and dedication anywhere else. Cricket is lucky to have such a wonderful employee! I specifically asked to speak with her higher ups as she should be given a big RAISE!! Anyone else would have told me “sorry they can’t help” and some actually did. In fact Vanessa is the one that came up with the solution that actually fixed my phone issue, and we tried calling helpdesk and other cricket avenues who could not or would not help. THANK YOU, VANESSA! You are the BEST!!
GO
Guillermo Osornio
Sep 21, 2025
1.0
The black lady in this store is been so rude ARRIONA M !! Why people been like that when you work of customer service! I don’t understand
SA
Solomon Abraham
Sep 15, 2025
1.0
On 15/September/2025.
There’s a BIG BLACK LADY with a wig hair there which is very disrespectful