Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 200 NE Loop 286 in Paris, TX 75460
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.4
419 reviews
5 stars
308
4 stars
51
3 stars
17
2 stars
11
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Jen, Daylon, and Jennifer for their exceptional service.
Staffing Issues
Several reviews noted long wait times and suggested that the store could benefit from more staff to improve service efficiency.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff and poor management, leading to a divided perception of the overall service quality.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, although some expressed frustration with the lack of technical support.
- JHJerry Hostetler1 day ago5.0Expert guidance and very proficient. All were very helpful in explaining the details of the new assignment. Thanks for Jen working every angle to make my transition as smooth as possible.
- MCMelissa McSwain ClawsonDec 20, 20255.0Sales Rep was on point
- CMChuck McMellonDec 17, 20255.0As always, Jen was great!!!
- CPCraig PaupNov 25, 20251.0Horrible customer service. They claim to be swamped to program the device for home internet and will be ready in the morning but when you drive by there are no customers there. Just them sitting around. Definitely will never use that store for anything else. They lied to both me and my fiance several times and have no knowledge of there products, just excuses.
- PLPatrick LucasNov 24, 20254.0The lady working the other day when I went in to upgrade my phone was super helpful, very friendly, and did a great job. I only put 4 stars because there was only one staff member there, if I could have given 4.5 stars then I would have because the lady working was a definite 5 star person
Frequently Asked Questions About Verizon
What are the operating hours of Verizon at 200 NE Loop 286 in Paris, TX?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 11:00 AM to 5:00 PM.
What payment methods does Verizon in Paris, TX accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does Verizon in Paris, TX offer in-store or curbside pickup services?
Yes, they offer both in-store pickup and curbside pickup services.
What brands of mobile phones and accessories are available at Russell Cellular, the Verizon Authorized Retailer?
They carry brands including Verizon, Russell Cellular, Samsung, Google, Apple, Motorola, and LG.
How can I contact the Verizon store at 200 NE Loop 286 via email or phone?
You can email them at paris.tx@russellcellular.com or call +1 903-474-5618.
Is the Verizon store at Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Which nearby gas stations can I visit before or after shopping at Verizon?
Nearby gas stations include Mobil, CEFCO Convenience Store, Kwik Chek, and Exxon, providing convenient options for fueling up.
What dining options are close to the Verizon store in Paris, TX?
Nearby restaurants include Whataburger, Sonic Drive-In, Catfish King Restaurant of Paris, Taco Casa, and Popeyes® Louisiana Kitchen for a variety of quick and casual meals.
Are there lodging options near Russell Cellular in Paris, TX for visitors?
Nearby hotels include Days Inn by Wyndham Paris and Hampton by Hilton, suitable for visitors planning to stay overnight.
How can nearby services like Visiting Angels or Paris Healthcare Center assist customers of Verizon?
Visiting Angels and Paris Healthcare Center provide home health care and retirement home services, which may be useful for customers seeking healthcare or support services in the area.