Business Details
About
Cell Phone Store
With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk, text, and data access, and no annual contract for cell phone service. Stop by our New Braunfels store today.
Location
Cricket Wireless Authorized Retailer
1520 S Seguin Ave, New Braunfels, TX
78130, United States
Hours
Reviews
4.6
257 reviews
5 stars
223
4 stars
7
3 stars
8
2 stars1
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members like Luisa, Brianna, and Natalie, while others reported negative experiences with rude employees.
Store Cleanliness
Several reviews mentioned that the store was clean and well-maintained, contributing to a positive shopping experience.
Product Availability
Customers appreciated the wide selection of phones available at the store, although some faced issues with device compatibility.
Mixed Experiences
While many customers had positive interactions, there were also numerous complaints about poor service and unprofessional behavior from certain staff members.
- BBBeatrice Cruz (BEA)Jan 2, 20265.0The lady's were awesome very helpful. ..I didn't get her name but she is a manager we did spend a lot of time in there with my aunt getting an upgrade but we didn't mind lol the manager greeted us and helped in every which way needed my aunt and I AND Ruby appreciate u ... thanks for a great visit. ☺️
- ASA SDec 4, 20251.0The black lady that works here is rude. I wouldn't recommend this location for that reason.
- CMCourtney MoffettSep 30, 20255.0Brianna was very nice & helpful! She was very friendly and was patient with me and my 100 questions. She was able to answer everything to where I understood. She helped me get my account started and walk out with a new phone in stock the same day!
- DWDavid WeschSep 14, 20255.0We went in with a phone to do a port and activation and it went through till the end and it finally said not able to do. We thought we were not going to be able to get a phone working that day but Brianna helped us to make sure we got a phone with service that day and got the number we wanted on the phone. She saved the day.
- AKAli KhowjaAug 21, 20255.0Great location with a wide selection of phones.
Frequently Asked Questions About Cricket Wireless Authorized Retailer
What types of cell phone plans does Cricket Wireless Authorized Retailer in New Braunfels offer?
Cricket Wireless offers customizable cell phone plans with unlimited talk, text, and data, all without an annual contract to fit your lifestyle.
Where is the Cricket Wireless Authorized Retailer located in New Braunfels?
The store is located at 1520 S Seguin Ave, New Braunfels, TX 78130.
What are the store hours for Cricket Wireless Authorized Retailer in New Braunfels?
The store is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Is there a contract required for Cricket Wireless plans at the New Braunfels store?
No, Cricket Wireless plans do not require an annual contract, giving you flexibility with your service.
How can I contact Cricket Wireless Authorized Retailer in New Braunfels?
You can reach the store by phone at +1 830-627-9150.
Where can I find more information online about the New Braunfels Cricket Wireless store?
Visit their website at https://www.cricketwireless.com/stores/tx/new-braunfels/1520-s-seguin-ave for detailed information and services.
Are there any insurance agencies near Cricket Wireless on S Seguin Ave?
Yes, L.A. Insurance New Braunfels is nearby, which could be convenient if you need insurance services while visiting the area.
What convenience stores are located near Cricket Wireless on S Seguin Ave?
Stripes and 7-Eleven convenience stores are nearby, perfect for grabbing snacks or fuel before or after your visit.
Can I find any driving schools near Cricket Wireless in New Braunfels?
San Marcos Driving School is close by, offering driving and traffic education if you're interested in those services.
Does the New Braunfels area near Cricket Wireless have banks or ATMs?
Yes, First Commercial Bank is nearby, providing banking and ATM services convenient for your visit to the store.