Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Missouri City, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
480 reviews
5 stars
361
4 stars
32
3 stars
11
2 stars4
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting individuals like Hyatt, Matt, and Jared.
Staff Knowledge
Several reviews noted the staff's expertise and ability to explain options clearly, with many customers feeling well-informed after their interactions.
Long Wait Times
Multiple customers expressed frustration over long wait times, often due to understaffing, which negatively impacted their experience.
Store Conditions
Customers reported poor store conditions, including cleanliness issues and maintenance problems, which detracted from their overall experience.
Mixed Experiences
While many had positive experiences, some customers reported negative interactions with specific staff members, leading to dissatisfaction.
- SEShanika Edwards6 days ago1.0The manager Mike is the WORST! He is disrespectful and treats his elderly customers horribly.
- LAlatanya andersonNov 8, 20255.0Great service
- MMManerNov 5, 20255.0The experience of replacing my phone was very smooth..the representative Stro knew his job very well, very knowledgeable & polite
- KNKim-Thoa NguyenOct 22, 20255.0Yesterday Matt helped us to get a replacement iPhone. He patiently explained the different plans and options to help us save money. He is a young man and mature beyond his age. He was very thorough with all the details. My wife said, “He did for us as though he did it for himself”. He stayed with us for 30 minutes after the store was closed. We highly recommend that you ask for him when you come to this store. We do not imply that others at the store are doing poorly. We recommend him because he is an exceptional and truly kind young man.
- DEDr. Tahera EnglishOct 12, 20255.0Matt was very knowledgeable and he did not miss any details.
Frequently Asked Questions About Verizon
What products can I find at the Verizon store in Missouri City?
The Verizon store offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands does the Missouri City Verizon authorized retailer carry?
They carry popular brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Casemate.
What are the operating hours for the Verizon store at 5750 Highway 6, Missouri City?
The store is open Monday through Friday from 10:00 AM to 9:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 7:00 PM.
Does the Verizon store offer in-store pickup?
Yes, the store offers in-store pickup services for customer convenience.
What payment methods are accepted at the Verizon retailer in Missouri City?
They accept multiple payment options including American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is the Verizon store in Missouri City accessible for Spanish-speaking customers?
Yes, the store provides service in both English and Spanish to accommodate a diverse customer base.
Can I recycle my old electronics at the Missouri City Verizon store?
Yes, the store offers electronics recycling services as part of their commitment to sustainability.
What nearby shopping options are available near the Verizon store?
Nearby, you can visit The Shops At Riverstone, a shopping center featuring beauty salons and barbers, and retail stores like Five Below and Ross Dress for Less.
Which restaurants are located close to the Verizon retailer in Missouri City?
After visiting, you might enjoy dining at nearby restaurants such as Carino's Italian, Chili's Grill & Bar, O My Burger, or Dairy Queen for fast food and dessert options.
How can nearby establishments like banks and service providers help during my visit to Verizon?
Nearby banks such as BBVA Bank, PNC, and Amegy Bank offer convenient financial services, while professional services like Lumin Lash Franchise and real estate agents like Stelly Sells Homes are also accessible if needed.