Verizon

4.3
480 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Missouri City, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
5730 Highway 6, Missouri City, TX
77459, United States

Hours

Reviews

4.3
480 reviews
5 stars
361
4 stars
32
3 stars
11
2 stars
4
1 star
72

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, knowledgeable, and providing excellent service, particularly highlighting individuals like Hyatt, Matt, and Jared.

Staff Knowledge

Several reviews noted the staff's expertise and ability to explain options clearly, with many customers feeling well-informed after their interactions.

Long Wait Times

Multiple customers expressed frustration over long wait times, often due to understaffing, which negatively impacted their experience.

Store Conditions

Customers reported poor store conditions, including cleanliness issues and maintenance problems, which detracted from their overall experience.

Mixed Experiences

While many had positive experiences, some customers reported negative interactions with specific staff members, leading to dissatisfaction.
  • SE
    Shanika Edwards
    6 days ago
    1.0
    The manager Mike is the WORST! He is disrespectful and treats his elderly customers horribly.
  • LA
    latanya anderson
    Nov 8, 2025
    5.0
    Great service
  • MM
    Maner
    Nov 5, 2025
    5.0
    The experience of replacing my phone was very smooth..the representative Stro knew his job very well, very knowledgeable & polite
  • KN
    Kim-Thoa Nguyen
    Oct 22, 2025
    5.0
    Yesterday Matt helped us to get a replacement iPhone. He patiently explained the different plans and options to help us save money. He is a young man and mature beyond his age. He was very thorough with all the details. My wife said, “He did for us as though he did it for himself”. He stayed with us for 30 minutes after the store was closed. We highly recommend that you ask for him when you come to this store. We do not imply that others at the store are doing poorly. We recommend him because he is an exceptional and truly kind young man.
  • DE
    Dr. Tahera English
    Oct 12, 2025
    5.0
    Matt was very knowledgeable and he did not miss any details.

Frequently Asked Questions About Verizon

What products can I find at the Verizon store in Missouri City?

The Verizon store offers a full range of wireless devices including smartphones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands does the Missouri City Verizon authorized retailer carry?

They carry popular brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Casemate.