Verizon

4.8
569 reviews

About

Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Missouri City, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
9839 Highway 6, Missouri City, TX
77459, United States

Hours

Reviews

4.8
567 reviews
5 stars
521
4 stars
13
3 stars
4
2 stars
2
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for their exceptional customer service, highlighting their professionalism, patience, and willingness to help.

Staff Knowledge

Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth and informative experience for customers.

Efficiency

Customers appreciated the quick and efficient service, with several mentioning how fast their transactions were completed.

Positive Atmosphere

The store was frequently described as having a friendly and welcoming atmosphere, making customers feel valued and comfortable.

Mixed Experiences

While many reviews were positive, there were a few negative experiences related to service delays and unprofessional behavior from some staff members.
  • DH
    David Hamilton
    4 days ago
    5.0
    Farina was fantastic! Very helpful and she navigated a lot of issues to make my purchase seamless and pleasant.
  • MM
    Marly
    Nov 14, 2025
    5.0
    Farina took care of me and made sure that everything came out perfect and affordable! Definitely recommend everyone to go see her!
  • JP
    Jackie Parrish
    Nov 5, 2025
    5.0
    The reps that helped me were very patient and helpful. They answered all my questions and worked to get me all the discounts available 😊
  • AC
    Ana Carcamo
    Nov 1, 2025
    5.0
    I had a great experience at Verizon thanks to Zee! He was extremely kind, patient, and professional. Even while multitasking and helping other customers, he made sure I understood everything clearly and never made me feel rushed. He went above and beyond to take care of my needs and made the whole process smooth and easy. Highly recommend asking for Zee if you visit this location!
  • PH
    Philena Hawkins
    Oct 30, 2025
    5.0
    Ask for Z! He is absolutely amazing. Very friendly, knowledgeable and will help you get everything you need and don’t need on your phone plan. Thanks again!

Frequently Asked Questions About Verizon

What products and services does Verizon in Missouri City, TX offer?

The Verizon store offers smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, and monthly discounts.

What are the store hours for the Verizon location at 9839 Highway 6?

The store is open Monday through Saturday from 10:00 AM to 7:30 PM and Sunday from 12:00 PM to 5:00 PM.