Verizon

4.4
250 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Mission’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
4410 N Conway, Mission, TX
78573, United States

Hours

Reviews

4.4
249 reviews
5 stars
199
4 stars
11
3 stars
3
2 stars
4
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and professionalism of employees, particularly Deric, who consistently provided excellent service and support.

Knowledgeable Staff

Customers frequently noted the staff's knowledge about products and plans, with several recommending specific employees for their expertise.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences, including issues with service quality and staff behavior.

Language Barriers

Several reviews highlighted a lack of bilingual support, leading to dissatisfaction among Spanish-speaking customers.

Store Conditions

Some customers expressed concerns about the store environment, including temperature issues and long wait times.
  • XS
    Xavier Sandoval
    1 day ago
    3.0
    It's a Verizon just like any other one lol be careful when getting a new phone, they will attempt to "set you up" with an overpriced power brick ($40) and then charge you a $35 for a non-refundable "smartphone activation fee" to physically turn on your smartphone. Anyone can do this it's not difficult. They will not communicate the charge to you. Im assuming they do this to try to catch you off guard.
  • JV
    Juan Vazquez
    Dec 8, 2025
    5.0
    Since I change to Verizon 4 , 5 years ago Deric has been the one working on my account since ,he’s really good at what he does he doesn’t waist your time at all he’s super straight up with everything and hell help you out as much as he can 👌
  • GT
    Glenda Tullis
    Nov 19, 2025
    5.0
    Martin was very helpful when setting up my Verizon account. Not only did he set up my account the way I wanted it to be, but he provided great customer service while doing it as well. Highly recommend Martin!
  • JC
    John Callahan
    Nov 19, 2025
    5.0
    Great service of Aram helped me with my phone problems definitely recommend super nice and straightforward.
  • SB
    Steven Bergrud
    Nov 18, 2025
    5.0
    Great people great customer service by raul helped me with my account and my phone

Frequently Asked Questions About Verizon

Where is the Verizon store located in Mission, TX?

The Verizon store is located at 4410 N Conway, Mission, TX 78573.

What are the Verizon store's operating hours?

The Verizon store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.