Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 2305 E. Hubbard St in Mineral Wells, TX76067
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
171 reviews
5 stars
136
4 stars
18
3 stars
6
2 stars1
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees like Jason, JoJo, and Gladys for their exceptional service.
Knowledgeable Staff
Multiple reviews noted the staff's expertise in handling phone setups, plans, and troubleshooting issues, contributing to a positive customer experience.
Mixed Experiences
While many customers had positive interactions, some reported negative experiences, particularly regarding billing issues and misinformation from employees.
Efficiency
Several customers appreciated the quick service and minimal wait times, indicating that the staff was efficient in addressing their needs.
Store Environment
The store was described as clean, well-lit, and well-stocked, contributing to a pleasant shopping experience.
- SSSara4 days ago5.0What's the one thing that annoys you more than anything when it comes to buying a new phone or adding a line? The hidden fees and constantly upselling. When the visit feels more like a cash grab. My experience with Russel Cellular was the exact opposite. I came in wanting a smooth add on to my account and walked out with a 17 Pro Max for a great deal. Chloe was friendly and kept the cost transparent with us. Any questions I had were answered. Overall, the interactions between co-workers here were also very professional and exactly what you want to see as a customer. They don't treat you like you're just an account number they take your preferences and concerns into consideration.
- MRMar RhodesNov 5, 20255.0Chloe is awesome, amazing and brilliant. She helped me save all my contacts that were lost and made sure my new iPhone was ready to go! Love her!
- MLmary ledbetterOct 28, 20255.0I bought a new phone at Russell Cellular and received excellent service. All data from my old phone was completely transferred to the new phone. The employees there are very knowledgeable and an asset to the company. You can't go wrong choosing Verizon through Russell Cellular.
- HYHenna YaugerOct 17, 20251.0Tried to charge $45 dollars to set up a watch I can set up myself. You guys already paid by company and get commission. What happened to customer service. He wouldn't waive the fee even if he didn't provide.
- MBmichael bosleyOct 9, 20251.0One person, 3 trips/ anddays to get the equipment
Frequently Asked Questions About Verizon
What is Russell Cellular and what services do they provide in Mineral Wells, TX?
Russell Cellular is a Verizon Authorized Retailer at 2305 E Hubbard St, offering the latest mobile phones, tablets, accessories, and Verizon Wireless services.
What are the store hours for Russell Cellular in Mineral Wells?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Russell Cellular offer in-store pickup for orders?
Yes, Russell Cellular offers in-store pickup services for orders.
Which brands of mobile phones does Russell Cellular sell?
They sell brands including Verizon, Samsung, LG, Apple, HTC, Motorola, Nokia, and Kyocera.
What payment methods are accepted at Russell Cellular in Mineral Wells?
They accept American Express, Cash, MasterCard, and Visa.
How can I contact Russell Cellular in Mineral Wells?
You can call them at +1 940-325-7744 or email mineralwells.tx@russellcellular.com.
Where is Russell Cellular located in Mineral Wells, TX?
They are located at 2305 E Hubbard St, Mineral Wells, TX 76067.
Are there any nearby restaurants where I can eat before or after visiting Russell Cellular?
Yes, nearby restaurants include Don Nico's Mexican Restaurant, Jack in the Box, Taco Bell, Popeyes Louisiana Kitchen, Whataburger, and Taco Casa.
What automotive service centers are near Russell Cellular in Mineral Wells?
Nearby automotive services include AutoZone, Valvoline Express Care, Randy's Service Center, S and S Automotive, S&S Automotive, Kwik Kar, and Parts Plus.
Are there any banks close to Russell Cellular for convenient banking in Mineral Wells?
Yes, Clear Fork Bank- Mineral Wells Office and First Financial Bank Texas are nearby for your banking needs.