Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Marble Falls for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
258 reviews
5 stars
135
4 stars
41
3 stars
19
2 stars
23
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, with some praising helpful staff while others report rude or unhelpful interactions.
Staff Knowledge
Several reviews highlight knowledgeable staff who provide assistance, but there are also mentions of disengaged employees lacking product knowledge.
Service Speed
Customers frequently mention slow service and long wait times, with some expressing frustration over the efficiency of the store.
Sales Experience
There are complaints about aggressive sales tactics and being pushed to upgrade or purchase new lines, contrasting with positive experiences of helpful sales staff.
Store Environment
The store is described as small and sometimes crowded, which affects the overall shopping experience.
- GPGlenn PetersenSep 21, 20251.0Don't shop here. They're just gonna lie and not fulfill what they said they'll do, and you'll have to call for hours and months to figure something out
- SBShell BairdSep 18, 20251.0Going in for round 3 of why is my bill not correct t why quote one price that goes up $10. Then you forgot to give other credits.
- JBJim and Brenda BerryJul 3, 20251.0My wife went into store and the older man there was absolutely most unhelpful. With a non-working watch, he reluctantly proceeded to inform me to contact the insurance # but did not confirm i knew my verizon pin of which is required for insurance purposes. He seemed put out to help me in a reasonable manner and will avoid this location going forward.
- SPStephanie PearsonJul 3, 20251.0The worst customer service you will every have! Condescending employees. Unavailable managers.
- LHLee HareJul 29, 20183.0Phone still not right, still a 30 minute wait for service, dang! Guess ill try another service provider
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in Marble Falls?
The Verizon store in Marble Falls is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What brands of smartphones does Verizon Marble Falls offer?
Verizon in Marble Falls offers the latest smartphones from Apple, Samsung, Google, Motorola, Kyocera, and TCL.
Can I purchase Verizon products online and pick them up in store?
Yes, you can shop online and choose in-store pickup, curbside pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What services does Verizon Marble Falls provide?
Verizon offers mobile plans, wireless internet plans, voice plans, and business cell phones, tablets, laptops, and mobile hotspots.
How can I schedule an appointment at the Verizon store in Marble Falls?
You can schedule an in-store appointment via the My Verizon app or through the Verizon website for the Marble Falls store.
Does the Verizon store in Marble Falls accept mobile payments and debit cards?
Yes, the store accepts pay with debit cards, mobile NFC payments, and does not require cash only.
What nearby entertainment options are available around Verizon Marble Falls?
Nearby entertainment includes Cinergy Cinemas in Marble Falls and The Driftwood Theater 8 for movies and arts performances.
Are there dining options near the Verizon Marble Falls store?
Yes, Subway is a nearby fast food restaurant where you can grab a quick sandwich before or after visiting Verizon.
What other shopping destinations are close to Verizon Marble Falls?
Ross Dress for Less and Spec's liquor store are nearby, offering clothing and grocery shopping options.
Is there convenient transportation access near Verizon Marble Falls?
Yes, the Greyhound Bus Stop at Walmart provides bus service nearby, making it easier to reach the Verizon store.