Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Lubbock, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
241 reviews
5 stars
179
4 stars
20
3 stars
8
2 stars
10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Juan and Chris going above and beyond.
Sales Experience
Several reviews highlighted positive sales experiences, with staff effectively explaining options and promotions, although there were some complaints about aggressive sales tactics.
Store Management
Customers expressed frustration with long wait times and understaffing during busy periods, indicating a need for better management of store operations.
Product Issues
There were multiple complaints regarding issues with product availability and order fulfillment, particularly with in-store pickup and activation problems.
- PBPorsh BoydDec 31, 20255.0Chris went above and beyond to explain all of our options and help us get the most bang for our buck.
- MMMonaOct 7, 20255.0Melinda is my go to girl! She’s at the 80th and university store! She always takes really good care of me and my family!
- PMPam McphersonOct 2, 20255.0Screen protector cracked AGAIN! The guy who was there was very helpful!
- AMAyden Hayes MusicSep 20, 20255.0Phillip was awesome made the process so easy!
- TDToni DanielAug 12, 20255.0They always treat me with respect. Listens to my concerns and works with it. I always walk out with a smile on my face. I would refer them to anyone.
Frequently Asked Questions About Verizon
What types of products does Verizon at 7908 University Ave offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Lubbock, TX?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 5:00 PM.
Does Verizon in Lubbock offer in-store pickup services?
Yes, Verizon offers in-store pickup services for your convenience.
Which wireless brands are available at the Verizon store on University Ave?
The store carries brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Otterbox and PureGear.
Can I recycle my old electronics at this Verizon location?
Yes, Verizon in Lubbock offers electronics recycling services.
What payment options are accepted at Verizon on University Ave?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store?
Yes, the Verizon store provides free Wi-Fi for customers.
Are there nearby dining options close to Verizon on University Ave?
Yes, nearby dining options include KFC, Sonic Drive-In, Cancun Restaurant, Dunkin', and Baskin-Robbins, perfect for grabbing a meal before or after your visit.
What car wash services are available near the Verizon store?
Quick Quack Car Wash and Mighty Wash are nearby options where you can get your vehicle cleaned during your visit to Verizon.
Are there any financial services close to the Verizon store that customers might need?
Yes, City Bank and CoinFlip Bitcoin ATM are nearby financial service locations for your banking or currency exchange needs.