Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Kingwood, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
559 reviews
5 stars
520
4 stars
20
3 stars2
2 stars3
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Daniel and Harmeet, for their exceptional service, knowledge, and helpfulness.
Cleanliness
The store was noted for being very clean, contributing to a positive shopping experience.
Efficiency
Customers frequently mentioned fast service and efficient transactions, with many expressing satisfaction with the quick setup of new devices.
Product Issues
Several reviews highlighted issues with product quality, particularly regarding screen protectors that were defective upon purchase.
Communication Problems
Some customers reported poor communication regarding refunds and account issues, leading to frustration and dissatisfaction.
- AMAimee McCurtain1 day ago5.0I recently went to another Verizon, because I wasn’t close to home, and they weren’t nearly as helpful as the Verizon store in Kingwood. For 15+ years this team has taken good care of me!
- JRJosiah Ruano5 days ago5.0kassidy was a great help! Quick and easy interaction.
- BTBryan TeerNov 17, 20255.0Harmeet has treated me right when I visit him at the store !!! The Kingwood store is the best by far !!!
- CDCarolyn DrakeOct 27, 20255.0Harmeet was extremely helpful and polite. He fixed my photo problem rapidly and now my phone is taking cleared photos on cloeups again
- GFGriselda FigueroaOct 20, 20251.0We went in there with my son's damaged phone. And we were sent to an Asurian store so it would get repaired. Unfortunately we were not told to file a claim first. So we wasted our time going to atascocita just to be told, since we didn't have a claim they couldn't help us. Terrible customer service at this place. I will not be going back and switching companies
Frequently Asked Questions About Verizon
What types of devices and services can I find at the Verizon store in Kingwood, TX?
At the Kingwood Verizon store, you can shop for smartphones, iPhones, iPads, tablets, Apple Watches, Fios, unlimited wireless plans, and monthly discounts.
What are the store hours for Verizon in Kingwood, TX?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon Kingwood store offer in-store pickup for online orders?
Yes, this Verizon location offers in-store pickup services.
Is the Verizon store in Kingwood wheelchair accessible?
Yes, the Verizon store has a wheelchair accessible entrance.
What payment methods are accepted at the Verizon store in Kingwood?
Verizon Kingwood accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I get same-day delivery from the Verizon store at 712 Kingwood Drive?
No, the store does not offer same-day delivery services.
Are appointments required to shop at the Verizon store in Kingwood?
No, appointments are not required to shop at this Verizon location.
Which nearby restaurants can I visit before or after shopping at Verizon Kingwood?
Nearby restaurants include Pei Wei Asian Kitchen, Zachary's Cajun Cafe, Carrabba's Italian Grill, Pizza Hut, and Wendy's, ideal for enjoying a meal around your visit.
What local fitness centers are near the Verizon store in Kingwood?
Planet Fitness and Club Pilates are nearby gyms, great spots for a workout before or after visiting the Verizon store.
Where can I find other shops or services close to the Verizon store at 712 Kingwood Drive?
Nearby you can find Kingwood Commons shopping center, GameStop for video games and toys, and Randalls pharmacy, among other retail options.