Verizon

4.8
567 reviews

About

Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Kingwood, TX location.

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
712 Kingwood Drive, Kingwood, TX
77339, United States

Hours

Reviews

4.8
567 reviews
5 stars
528
4 stars
20
3 stars
2
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, helpful, and friendly, particularly highlighting Daniel and Harmeet for their exceptional service.

Efficiency

Many reviews noted the quick and efficient service, with customers appreciating the fast transactions and minimal wait times.

Product Knowledge

Staff demonstrated a strong understanding of products and services, effectively addressing customer needs and providing valuable information.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to poor communication and customer service regarding refunds and account issues.
  • GO
    Gerardo Olivo
    5 days ago
    5.0
    Service was great and Daniel was very helpful!
  • MW
    Melinda Warden
    Dec 28, 2025
    5.0
    I recently switched to Verizon after being with T-Mobile for over a decade, and I had a great experience. The process of getting a new phone was smooth and hassle-free, and the sales representative was knowledgeable and genuinely helpful. They answered all my questions and made the transition easy. Overall, a very positive customer experience.
  • RW
    Rex Wallace
    Dec 23, 2025
    5.0
    The most helpful Verizon store around. They were great at helping me get set up with a new phone. Grateful for them helping me get some discounts even though I wasn’t trading in a phone.
  • DB
    Debbie Brown
    Dec 22, 2025
    5.0
    Harmeet what an awesome person very very knowledgeable and helpful
  • PP
    Pj Parker
    Dec 12, 2025
    5.0
    The service was great, very informative, and fulfilled my family's needs at a good price. The customer service was outstanding as well.

Frequently Asked Questions About Verizon

What types of devices and services can I find at the Verizon store in Kingwood, TX?

At the Kingwood Verizon store, you can shop for smartphones, iPhones, iPads, tablets, Apple Watches, Fios, unlimited wireless plans, and monthly discounts.

What are the store hours for Verizon in Kingwood, TX?

The store is open Monday through Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 5:00 PM.