Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Houston for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.1
119 reviews
5 stars
83
4 stars
7
3 stars
5
2 stars0
1 star
24
- SRStephanie Rasch4 days ago1.0I went in today to upgrade my phone as well as my daughters. I have done this a couple of times and usually they help you set it up and swap the phone, or you take the phone home and set it up. Well the sales guy casually says: oh the phones have been switching to the new phone sometimes, just so you know. Well both phones had switched so I had no working phone, as the new phone was not set up. I kind of panicked as I was not planning to go home. I was very flustered and the Verizon employees said if I wanted any sort of help, it would cost $30. It was like they were holding me hostage. They kept chattering in my face as I’m fumbling trying to get the new phone to work. I said to stop talking to me if they can’t help me. Then the woman said I was nasty. Won’t be back and should have demanded a refund and gone to TMobile.
- NRNahkayla RaykelJan 3, 20261.0I have experienced terrible service at this location. I personally worked with Mohammed and I have been Waiting to speak with him as I’ve called in several times along with calling in and requesting the district manager or a manager of this facility. Mohammed told me that my bill will be one 6259 a month I look at my bill is $430. I kept telling him I did not want Internet. I kept telling him the services that I did not want. He kept saying everything is a free upgrade and or it would just be $10 more bringing my bill up to one $62.59. My bill is now $430. No one that I’ve called has forwarded any of my information to the manager. It’s been a week now I will be reporting this to the FTC.
- FAFatoum AlqadhiDec 28, 20255.0تجربك رائعة و خدمات ممتازه وهم دائما في القمه
- JKJ KNov 28, 20255.0Come see Donarius amazing service so.much fun come see him for your next phone upgrade or new line
- MSMobi S.Oct 20, 20251.0Absolutely the worst service I’ve experienced. The staff convinced me to open a business line but had no idea how to set it up. I waited for over two hours, only to be told to come back later. When I returned, no one was available or willing to help. Completely unprofessional and a total waste of time. Very disappointed.
Frequently Asked Questions About Verizon
What types of mobile phones are available at the Verizon store in Houston?
The Verizon store offers the latest 5G smartphones including the new iPhone 15, Google Pixel 8, Samsung Galaxy S23, and brands like Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What are the operating hours of the Verizon store in Houston?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment or order online for the Verizon Houston store?
Yes, you can schedule an in-store appointment or place an online order through their website, with options like in-store pickup, free 2-day shipping, express lockers, or same-day delivery where available.
What payment methods are accepted at this Verizon location?
The store accepts checks, debit cards, and mobile NFC payments, and does not require cash only transactions.
Does the Verizon store in Houston offer free Wi-Fi?
Yes, free Wi-Fi is available for customers at the store.
What business products and services does this Verizon store provide?
They offer business cell phones, mobile hotspots, tablets, laptops, and provide mobile plans, wireless internet plans, and voice plans.
How can Frost Bank near Verizon help customers visiting the store?
Frost Bank, located nearby, offers banking and financial services that Verizon customers can access for managing finances, loans, or other financial needs during their visit to the area.
Are there dining options near the Verizon store where customers can grab a meal?
Yes, nearby options include Einstein Bros. Bagels for bakery items, Escalante's Mexican Grille for Tex-Mex food, Flower Child for health-conscious American cuisine, and La Madeleine French Bakery & Café for French bakery fare.
What shopping opportunities are available around the Verizon store?
Customers can visit Town & Country Village-West shopping center, which includes stores like J.McLaughlin, Athleta, Banana Republic, lululemon, Talbots, Jos. A. Bank, Gap, and Trudy's Hallmark Shop for clothing, gifts, and accessories.
How can customers benefit from visiting both Verizon and nearby stores in one trip?
Customers can conveniently shop for mobile devices and plans at Verizon, then enjoy banking at Frost Bank, grab a meal at nearby restaurants, and complete shopping for clothing and gifts at adjacent stores, making their visit efficient and versatile.