VCA Spring Branch Animal Hospital

4.4
542 reviews

About

VeterinariansVeterinary Clinics & HospitalsPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Each VCA hospital has health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.

Location

VCA Spring Branch Animal Hospital
10109 Long Point Road, Houston, TX
77043, United States

Hours

Reviews

4.4
542 reviews
5 stars
407
4 stars
50
3 stars
19
2 stars
11
1 star
55

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

While many customers praised the kindness and professionalism of the veterinary staff, several reviews highlighted issues with rude or dismissive behavior from receptionists.

Pricing Concerns

Numerous customers expressed dissatisfaction with the high costs of services and perceived upselling of unnecessary treatments, leading to feelings of being pressured.

Quality of Care

Overall, many customers appreciated the quality of veterinary care provided, noting thorough examinations and effective treatments, although some reported negative experiences with misdiagnoses.

Facility Experience

The facility is generally described as clean and well-maintained, but there were complaints about long wait times and scheduling issues.
  • JP
    John D Patterson
    1 day ago
    1.0
    We came to this VCA location because of the advertised “free exam and check-up.” However, after the exam they said we needed X-rays and tests, and the total came out to over $300. None of that was clearly explained before the appointment. If these things are required, they should be disclosed upfront instead of advertised as “free.” It felt misleading, especially for pet owners who are already stressed about their pets. The overall experience with our pet was also not great. I recommend reading the reviews and asking very specific questions about pricing before booking.
  • JC
    Jose Clavijo
    Dec 17, 2025
    5.0
    Fantastic experience! They took wonderful care of my cat. We called about a tooth extraction, were clearly given our options, and felt confident moving forward. The procedure went smoothly, and I truly appreciate the compassion and professionalism shown throughout. Thank you! we will be back soon
  • SS
    Stephanie
    Dec 2, 2025
    5.0
    They are so great with our kitties!
  • DC
    Dylan Cermak
    Nov 29, 2025
    5.0
    Great facility and great staff.
  • SR
    Sarai Rodas
    Nov 13, 2025
    3.0
    Love this place. Have taken all my pets here but recently everytime I call there’s a lady that has the worst attitude. I called Thursday 11/13 at 3:46pm. She’s never helpful and I’ve been meaning to ask for her name.

Frequently Asked Questions About VCA Spring Branch Animal Hospital

What are the operating hours of VCA Spring Branch Animal Hospital?

VCA Spring Branch Animal Hospital is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.

Where is VCA Spring Branch Animal Hospital located?

It is located at 10109 Long Point Road, Houston, TX 77043, United States.