VCA Spring Branch Animal Hospital

Reviews

• SR

  Sarai Rodas

  Nov 13, 2025
  3.0
  Love this place. Have taken all my pets here but recently everytime I call there’s a lady that has the worst attitude. I called Thursday 11/13 at 3:46pm. She’s never helpful and I’ve been meaning to ask for her name.
• HH

  Hudson

  Nov 7, 2025
  3.0
  My experience with this veterinary hospital was mixed. While the veterinarian who cared for my pets spoke kindly and seemed knowledgeable, I found the overall pricing structure to be excessively high. The profit margin appears extreme, and I felt there was a strong emphasis on upselling additional services during the visit. It’s unfortunate because it gives the impression that staff are encouraged to push unnecessary extras, which can make an already emotional situation even more stressful for pet owners. I truly wish this weren’t the case, as I value good veterinary care — but I cannot comfortably recommend this hospital based on my experience. I believe pet owners deserve honest care without feeling pressured to overspend during a vulnerable time.
• AM

  ArtHouston Magazine

  Oct 29, 2025
  1.0
  The receptionist at the front desk was discourteous and dismissive. I was informed that I must bring my dog in every month for heartworm and flea medication because they do not trust me to report her weight accurately. I have brought my puppy here several times for vaccinations, and each visit has been with a different veterinarian. This inconsistency and lack of personal rapport make it difficult to feel confident in the level of care and professionalism provided.
• CC

  Clark Crookston

  Oct 21, 2025
  1.0
  Offer too many quotes without full diagnostics. Statistical advertisements not backed by evidence. Quoted me over 800 for a cat with a cough….
• GS

  Gerrit S

  Oct 12, 2025
  1.0
  A number of years ago I took my pet beagle to this vet, he was getting up in age and suddenly developed some sort of bizarre spasms. We freaked out and rushed him to this vet which was open and accepting new pup patients (his usual vet in Louisiana was too far). They did a bunch of tests, $800 worth - and came back and said it was probably best to put him down based on his current condition. I absolutely couldn't do it, and wouldn't be pressured on the spot for such an important decision. Took him home and a few hours later he snapped out of it. Turns out it was the dog version of vertigo. He had it a few more times over the course of the ensuing years, but he stuck with us for a few more years. They charged a lot of money for simple tests, freaked us out as you have no idea what's happening with your pet when they take him in the back, and ultimately gave TERRIBLE advice on what to do - recommending to put him down. I wouldn't take my worst enemy to this location.

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