While many customers praised the kindness and professionalism of the veterinary staff, several reviews highlighted issues with rude or dismissive behavior from receptionists.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high costs of services and perceived upselling of unnecessary treatments, leading to feelings of being pressured.
Quality of Care
Overall, many customers appreciated the quality of veterinary care provided, noting thorough examinations and effective treatments, although some reported negative experiences with misdiagnoses.
Facility Experience
The facility is generally described as clean and well-maintained, but there were complaints about long wait times and scheduling issues.
JP
John D Patterson
1 day ago
1.0
We came to this VCA location because of the advertised “free exam and check-up.” However, after the exam they said we needed X-rays and tests, and the total came out to over $300. None of that was clearly explained before the appointment.
If these things are required, they should be disclosed upfront instead of advertised as “free.” It felt misleading, especially for pet owners who are already stressed about their pets.
The overall experience with our pet was also not great. I recommend reading the reviews and asking very specific questions about pricing before booking.
JC
Jose Clavijo
Dec 17, 2025
5.0
Fantastic experience! They took wonderful care of my cat. We called about a tooth extraction, were clearly given our options, and felt confident moving forward. The procedure went smoothly, and I truly appreciate the compassion and professionalism shown throughout. Thank you! we will be back soon
SS
Stephanie
Dec 2, 2025
5.0
They are so great with our kitties!
DC
Dylan Cermak
Nov 29, 2025
5.0
Great facility and great staff.
SR
Sarai Rodas
Nov 13, 2025
3.0
Love this place. Have taken all my pets here but recently everytime I call there’s a lady that has the worst attitude. I called Thursday 11/13 at 3:46pm. She’s never helpful and I’ve been meaning to ask for her name.
Frequently Asked Questions About VCA Spring Branch Animal Hospital
What are the operating hours of VCA Spring Branch Animal Hospital?
VCA Spring Branch Animal Hospital is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
Where is VCA Spring Branch Animal Hospital located?
It is located at 10109 Long Point Road, Houston, TX 77043, United States.
What kinds of veterinary services does VCA Spring Branch offer?
They provide services including advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition advice, flea and tick control, preventive care, spay and neuter, vaccines, and more.
Does VCA Spring Branch Animal Hospital offer any special promotions for new clients?
Yes, new clients can get a Free First Exam coupon available through their website.
What is the best way to contact VCA Spring Branch Animal Hospital?
You can reach them by phone at +1 713-461-1121 or visit their website for more information.
How does VCA Spring Branch Animal Hospital ensure the safety of pets and visitors?
Each hospital implements health and safety protocols based on best practices and adheres to state and local regulations to ensure safety.
Are there any nearby public services or facilities that can help me find VCA Spring Branch Animal Hospital?
Yes, nearby places include Click Realty and Cheer Gas Station Houston, which can be reference points when locating the hospital.
What local restaurants can I visit near VCA Spring Branch Animal Hospital?
Nearby dining options include El Norteño Pollo Asado, Raising Cane's Chicken Fingers, Smalls Sliders, and Pollos y Carne Asadas El Norteno, great for grabbing a meal before or after your visit.
Are there nearby health and beauty services near VCA Spring Branch Animal Hospital?
Yes, you can find beauty salons and spas such as G-Spot Hair Studio, Iconic Beauty Studio, Berenise, and D Larosa Nails close by.
What are some nearby professional services that might be useful when visiting VCA Spring Branch?
Nearby, you can find services like Garageworks for garage door repairs and Ai United Insurance for insurance needs.