VCA Prestonwood Animal Hospital

4.8
678 reviews
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Business Details

13720 Schroeder Road, Houston, TX
77070, United States
(281) 671-4156
https://vcahospitals.com/prestonwood
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About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsVCA Animal Hospitals
Since 1989, VCA Prestonwood Animal Hospital has been providing care to the Northwest Houston area and beyond. We are committed to providing you with all the services you need to keep your pet happy and healthy throughout all life stages. We understand that your pet is a member of your family, which is why we treat each pet who comes through our doors as a member of ours. Whether your pet is in need of routine preventative care, surgical care, diagnostic care, or just about anything in between, including boarding, we’ve got you covered. We also offer emergency and urgent care services during our regular office hours.

Location

VCA Prestonwood Animal Hospital
13720 Schroeder Road, Houston, TX
77070, United States

Hours

Reviews

4.8
678 reviews
5 stars
607
4 stars
40
3 stars
6
2 stars
5
1 star
20

What are people saying?

AI-generated from recent customer reviews

Compassionate Care

Customers consistently praised the staff for their empathy and compassion towards both pets and their owners during difficult times.

Knowledgeable Staff

Many reviews highlighted the expertise and thoroughness of the veterinarians, noting their ability to explain treatment options clearly.

Mixed Communication

While many experiences were positive, some customers reported issues with communication, particularly regarding appointment wait times and follow-up on lab results.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, mentioning unexpected costs and feeling pressured into additional treatments.

Friendly Environment

The clinic was frequently described as clean and welcoming, with friendly staff who create a positive atmosphere for both pets and their owners.
  • NM
    NJ Manley
    Dec 11, 2025
    5.0
    Great experience with the front desk to see the doctor. Very caring all the way around. Happy experience.
  • LB
    Lou Ann Baker
    Nov 18, 2025
    5.0
    My little cat BooBoo was seen by Dr. Lisel Ruterbories. She and her staff were empathetic, patient, and kind. BooBoo was tested FIP positive and he was declining fast. She told me of all the options including a new therapy. Unfortunately, BooBoo didn’t pull through. When I ran into the hospital with him in arms, they moved fast, but I knew he was gone. They were all very sympathetic and supportive. Thank you all for compassion.
  • MS
    Maciej Skrydalewicz
    Oct 27, 2025
    1.0
    I have been waiting for approval for flea medication for over two weeks. Nobody cares.
  • MJ
    Mojo Joe
    Oct 22, 2025
    5.0
    They're always consistent, kind, and get to the root of the problem. Very nice staff and a very nice facility.
  • EG
    Erica Gelormini
    Oct 14, 2025
    4.0
    The staff was helpful and friendly to our very scared Doberman Husky mix!
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Frequently Asked Questions About VCA Prestonwood Animal Hospital

What services does VCA Prestonwood Animal Hospital offer for pets?

VCA Prestonwood provides a wide range of services including advanced care, dental care, diagnostics, surgery, boarding, grooming, vaccinations, wellness exams, and emergency care during office hours.

What are the operating hours of VCA Prestonwood Animal Hospital?

The hospital is open Monday to Friday from 7:00 AM to 6:30 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays except for boarding pick-up and drop-off.