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Since 1989, VCA Prestonwood Animal Hospital has been providing care to the Northwest Houston area and beyond. We are committed to providing you with all the services you need to keep your pet happy and healthy throughout all life stages. We understand that your pet is a member of your family, which is why we treat each pet who comes through our doors as a member of ours. Whether your pet is in need of routine preventative care, surgical care, diagnostic care, or just about anything in between, including boarding, we’ve got you covered. We also offer emergency and urgent care services during our regular office hours.
Location
VCA Prestonwood Animal Hospital
13720 Schroeder Road, Houston, TX
77070, United States
Hours
Reviews
4.8
676 reviews
5 stars
605
4 stars
40
3 stars6
2 stars5
1 star
20
What are people saying?
AI-generated from recent customer reviews
Staff Quality
The staff is consistently described as friendly, caring, and knowledgeable, providing excellent service to both pets and their owners.
Communication Issues
Several customers reported problems with communication, particularly regarding follow-up on lab results and appointment wait times.
Compassionate Care
Many reviews highlight the compassionate care provided during difficult situations, such as euthanasia and serious health issues.
Pricing Concerns
Some customers expressed dissatisfaction with pricing, feeling that costs were high or that they were upsold on services.
Facility Cleanliness
The clinic is noted for its clean environment, contributing to a positive overall experience for visitors.
- LBLou Ann Baker6 days ago5.0My little cat BooBoo was seen by Dr. Lisel Ruterbories. She and her staff were empathetic, patient, and kind. BooBoo was tested FIP positive and he was declining fast. She told me of all the options including a new therapy. Unfortunately, BooBoo didn’t pull through. When I ran into the hospital with him in arms, they moved fast, but I knew he was gone. They were all very sympathetic and supportive. Thank you all for compassion.
- MSMaciej SkrydalewiczOct 27, 20251.0I have been waiting for approval for flea medication for over two weeks. Nobody cares.
- MJMojo JoeOct 22, 20255.0They're always consistent, kind, and get to the root of the problem. Very nice staff and a very nice facility.
- EGErica GelorminiOct 14, 20254.0The staff was helpful and friendly to our very scared Doberman Husky mix!
- YBYosmel Lobaina BeltranSep 16, 20255.0Excelente atención
Frequently Asked Questions About VCA Prestonwood Animal Hospital
What services does VCA Prestonwood Animal Hospital offer for pets?
VCA Prestonwood provides a wide range of services including advanced care, dental care, diagnostics, surgery, boarding, grooming, vaccinations, wellness exams, and emergency care during office hours.
What are the operating hours of VCA Prestonwood Animal Hospital?
The hospital is open Monday to Friday from 7:00 AM to 6:30 PM, Saturdays from 8:00 AM to 12:00 PM, and is closed on Sundays except for boarding pick-up and drop-off.
Which pets does VCA Prestonwood Animal Hospital specialize in caring for?
They care for cats, dogs, pocket pets, rabbits, and ferrets.
Where is VCA Prestonwood Animal Hospital located?
It is located at 13720 Schroeder Road, Houston, TX 77070, United States.
What payment options are accepted at VCA Prestonwood Animal Hospital?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Is there a special offer for new customers at VCA Prestonwood Animal Hospital?
Yes, new visitors can get a free first exam coupon by visiting their website.
Can you drop off or pick up pets for boarding on Sundays at VCA Prestonwood?
Yes, boarding pick-up and drop-off are available on Sundays, but no medical services are provided that day.
What nearby veterinary care facilities are close to VCA Prestonwood Animal Hospital?
Prestonwood Animal Clinic is a nearby veterinary facility where customers might find additional pet care services.
What schools are located near VCA Prestonwood Animal Hospital that families might be interested in?
Nearby schools include Hancock Elementary School and Arka Montessori Academy, which families visiting the hospital might consider for their children.
Where can I find religious organizations near VCA Prestonwood Animal Hospital?
Nearby religious organizations include Iglesia Biblica Misionera De Houston, Grace Bible Church, and St. Timothy Lutheran Church - Houston.