Many customers praised the staff for their kindness and compassion, especially during difficult times such as euthanasia.
Staff Professionalism
The majority of reviews highlighted the professionalism and friendliness of the staff, with specific mentions of individual veterinarians who provided excellent care.
Pricing Concerns
Several customers expressed concerns about high prices and unexpected charges, indicating a perception of the clinic as expensive.
Mixed Experiences
While many reviews were positive, some customers reported issues with communication and service, leading to dissatisfaction.
BF
Brooke Flask
Dec 9, 2025
5.0
Very clean the staff was so pleasent the enviroment as a whole was very tranquil.
EE
E
Dec 5, 2025
5.0
Great doctors and friendly staff!
YM
yosiel marquez
Dec 5, 2025
1.0
Hola, les escribo porque ayer llamé a preguntar el costo del procedimiento de eutanasia, nos dijeron que era $135 y por esa razón agendamos la cita para hoy. Cuando mi papá llegó con la mascota ya preparada para despedirnos, el precio cambió repentinamente a $350 sin previo aviso.
Esto nos produjo una situación emocional muy incómoda y triste, ya que teníamos la expectativa de cerrar este proceso hoy. Mi papá es una persona mayor y debido al cambio de precio inesperado, terminó con la presión alta y se tuvo que regresar con nuestra mascota.
Lo mínimo que pedimos es que se respete el precio que nos dieron originalmente o que nos den una explicación razonable de por qué no se nos informó antes. No queremos problemas, simplemente queremos que se respeten los acuerdos y que nos ayuden a despedir a nuestra mascota de la manera correcta.
Lamento decir que no tienen un gota de sentimiento, simplemente les importa su economía y punto
no recomiendo este lugar para nada ,
BP
BIG PHIL
Nov 30, 2025
3.0
It was sub par my baby sylvester didnt l8ke the place!
PM
Pardis M.
Nov 17, 2025
2.0
I’ve been going here to see Dr Trlicia for years. I took my first dog ever to this clinic in 2014 and have been bringing my cats in more recent years. This year my cat got an ear infection. These are supposed to be simple to treat, but I’ve come to find out that Dr. T did not do the tests we paid for and was not truthful about treatment options. She made it seem like our cat’s ear would inevitably become disfigured and there’s no preventing this. After paying for a surgery and three separate treatments with Dr T, my cat’s ear infection has only gotten worse. She’s now had this infection for over four months. I took her to get a second opinion today and they said that the ear deformity ABSOLUTELY was preventable. My cat is now disfigured because the vets at VCA didn’t want to lift two fingers to care for their patient. I’m almost positive the reason Dr. T didn’t treat my cat and lied about the medications is because she knew she’d make very little money from us as we get our vaccines elsewhere. In this economy, who out here ISN’T concerned about finances? The clinic we went to for a second opinion received records from VCA and they brought the lies to my attention - otherwise I would’ve never known with all the jargon Dr T uses and never explains. I’m extremely disappointed as I’ve recommended many friends to Dr. T in the past. If you truly care about the health of your pets, do NOT bring them here. I gave two stars rather than one for previous years of good service.
Frequently Asked Questions About VCA Ashford Animal Hospital
What are the operating hours of VCA Ashford Animal Hospital?
VCA Ashford Animal Hospital is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
Where is VCA Ashford Animal Hospital located?
It is located at 12633 Whittington, Houston, TX 77077, United States.
What veterinary services does VCA Ashford Animal Hospital offer?
They provide services including advanced care, allergy and itchy skin relief, diabetes treatment for dogs and cats, diagnostics, diet and nutrition, flea and tick control, general care, heartworm disease treatment, internal medicine, medications, parasite control, wellness exams, spay and neuter, vaccinations, and weight loss programs.
Does VCA Ashford Animal Hospital have any special offers for new clients?
Yes, new clients can get a Free First Exam coupon by visiting their website.
How can I contact VCA Ashford Animal Hospital?
You can reach them by phone at +1 281-497-3917 or their main number +1 281-247-0188.
Is VCA Ashford Animal Hospital following any health and safety protocols?
Yes, they have health and safety protocols in place based on health care best practices as well as state and local guidance and regulations.
What categories of services does VCA Ashford Animal Hospital cover?
They are categorized under Veterinarian, VCA Animal Hospitals, Veterinary Clinics & Hospitals, Pet Grooming, Pet Boarding & Kennels, and Animal Hospital.
Are there any nearby places of interest around VCA Ashford Animal Hospital that customers might visit?
Nearby places include Friendship Circle Community Garden, a lovely park for relaxation; Taco Time, a quick option for Mexican food; and Chevron gas station for fueling needs.
How can the nearby Friendship Circle Community Garden be a benefit when visiting VCA Ashford Animal Hospital?
Customers can enjoy a peaceful walk or spend some relaxing time at Friendship Circle Community Garden before or after their visit to the animal hospital.
What dining options are available near VCA Ashford Animal Hospital?
Taco Time, a Mexican and Tex-Mex fast food restaurant, is nearby and provides a convenient option for meals close to the hospital.