Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Harlingen for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
214 reviews
5 stars
128
4 stars
31
3 stars
18
2 stars
8
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their helpfulness, patience, and professionalism, particularly highlighting individuals like Juan, Edith, and Ignacio.
Mixed Experiences
While some customers had positive interactions, others reported negative experiences, particularly with certain representatives who were perceived as rude or unhelpful.
Product Knowledge
Several reviews indicated that while some staff were knowledgeable, there were instances where employees lacked familiarity with products or provided incorrect information.
Store Environment
Customers appreciated the cleanliness and organization of the store, noting that it was well-maintained and had a good selection of products.
Pricing Concerns
Multiple reviews mentioned dissatisfaction with pricing, describing the service as expensive and expressing a desire for more affordable options.
- CVcarlos vasquezNov 17, 20251.0Fernando didn't seem to wanna help me. I felt like I was bothering him. The rest of the employees seem to just be talking to eachother. Ill be looking to find a phone somewhere else with better customer service
- TGThis GuyNov 17, 20251.0Took me 3 days to get a refund for a product I purchased. I brought the product back in the original packaging along with the original receipt, and was told no refund until the manager comes back from lunch. C'mon guys. This is a professional corporation not a taco truck. "Joe" was extremely confrontational and argumentative, never said he was sorry for the delay, never offered to do anything other than tell me to come back later, and refused to let me speak to the manager on the phone. Juan needs to completely retrain the employees at this store or Verizon is going to continue to hemorrhage customers to other carriers. This store should be the first to go when Frontier takes over next year. Customer service is not taught or practiced here. I filed a formal complaint with corporate and recommended retraining for all stores employees.
- MRMarty RellerNov 5, 20255.0Helpful, even tho they couldn't fix my phone
- DGDaniel GranadoJun 25, 20255.0Mr. Fernando, thank you for your amazing customer service you provided for me and my wife. Thank you for taking care of us and helping us get exactly what we needed and tailor all the perks to our needs! During my time there I felt at home even when it was packed. I could see that the other reps were helping out all the other customers and were making us feel special with the goodies they were giving out for it being customer appreciation day. Will continue doing business here for the amazing experience my wife and I had. Thank you all!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Harlingen?
The Verizon store in Harlingen is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
What are some of the mobile brands available at the Verizon store in Harlingen?
The store offers mobile devices from brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment or order online for pickup at the Verizon Harlingen store?
Yes, you can schedule an in-store appointment online and place orders for in-store pickup or choose delivery options such as free 2-day shipping, express lockers, or same-day delivery where available.
What types of business products does Verizon Harlingen offer?
Verizon Harlingen offers business cell phones, mobile hotspots, tablets, and laptops to meet your business needs.
Does the Verizon store in Harlingen accept mobile NFC payments and debit cards?
Yes, the store accepts mobile NFC payments, debit cards, and checks. They do not require cash-only payments.
What wireless services are available at Verizon Harlingen?
The store provides mobile plans, wireless internet plans, and voice plans tailored to your needs.
Is there free Wi-Fi available at the Verizon store in Harlingen?
Yes, the Verizon store offers free Wi-Fi to customers during their visit.
Which nearby medical facilities can customers visit before or after shopping at Verizon Harlingen?
Nearby medical facilities include Nutech Orthotics and Prosthetics, South Texas Treatment Center, Children's Clinic of Harlingen, and the Dermatology Clinic of Harlingen - Oasis Dermatology Group, PLLC.
What nearby hospitality options are available for visitors to Verizon Harlingen?
Nearby lodging options include Hudson House Motel and Candlewood Suites Harlingen, convenient for visitors needing accommodation.
Are there any nearby dining options close to the Verizon Harlingen store?
Yes, Sonic Drive-In restaurants are located nearby, providing convenient dining choices before or after your visit to Verizon.