Verizon

4.6
415 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Harker Heights’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
701 Indian Trl, Harker Heights, TX
76548, United States

Hours

Reviews

4.6
412 reviews
5 stars
354
4 stars
15
3 stars
15
2 stars
7
1 star
21

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to help.

Employee Recognition

Several employees, particularly Ty, Reuel, and Terrence, received multiple commendations for their outstanding assistance and professionalism.

Store Environment

The store was described as welcoming and friendly, contributing to a positive shopping experience for customers.

Mixed Experiences

While many reviews were positive, there were also complaints about poor service and unresolved issues, indicating inconsistency in customer experiences.
  • MI
    Martha Ibarra
    Jan 2, 2026
    5.0
    They were super nice, although we had some trouble with customer service on the phone for almost a whole day they rocked it with helping us as much as they could, and man me and my husband are super grateful for Ty! He rocked it with getting our service working ASAP!! He was so helpful with trying to get our service up in was a long two days but he did it !! That man deserves a raise !! 🙌🏻
  • SS
    Susanne
    Dec 20, 2025
    5.0
    Ty was the best!! Worked with me and my family to get everything squared away. His patience was amazing. Walked out completely satisfied and with all the Christmas presents needed to keep the teenagers happy.
  • SM
    Susan Montanez
    Dec 10, 2025
    5.0
    This review is for RACHEAL ACKEMAN and I didn’t see thatRe Yes, he isuel Joseph these two employees were very serviceable, patient, through with their knowledge in verizon products and services. They made me feel very comfortable and confident in their ability in the company service. Thank you again for their services .
  • KT
    Karla Tomaka
    Dec 8, 2025
    5.0
    Ty helped me to upgrade my phone at the Harker Heights TX Verizon store. He was very professional and knowledgeable and helped me move my data and set up my phone very quickly! I would definitely recommend him and the Harker HeoyVerizon store!
  • NC
    Nick Carmody
    Oct 28, 2025
    5.0
    The best cell phone store I have ever been too. They had such insightful knowledge not just on the phones and products but on how towers and data work. Very professional and very welcoming place. The two people I want to give a shout out to is The recruitment manager (I didn’t catch her name) for having such detailed information and helped answer my inquisitive questions. I want to give a shout out to Terrence for being extremely detailed going through my account and helping me find the absolute best deals. He was very cool and knowledgeable. The all dressed very professionally as well.

Frequently Asked Questions About Verizon

Where is the Cellular Sales Verizon store located in Harker Heights?

The Cellular Sales Verizon store is located at 701 Indian Trl, Ste A, Harker Heights, TX 76548.

What are the operating hours of the Verizon store at 701 Indian Trl?

The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.