Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Gun Barrel City, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.2
219 reviews
5 stars
149
4 stars
20
3 stars
12
2 stars
10
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and knowledge of staff, particularly Tim and Alex, while some reported negative experiences with rude or unprofessional behavior.
Sales Experience
Several reviews highlighted issues with misleading information regarding promotions and pricing, leading to dissatisfaction among customers.
Store Environment
The store was noted for being clean and well-stocked, but some customers experienced long wait times and inadequate service during busy periods.
Product Knowledge
Customers appreciated the staff's product knowledge, but there were instances of confusion and misinformation that negatively impacted the buying experience.
- MTMary TemplinDec 18, 20255.0They were very helpful and knowledgeable.
- MCMelissa CollinsDec 8, 20255.0Tim is great. He always has the answers for any questions that I have. He is very polite and helpful.
- AGAaron GallegosNov 6, 20255.0I had a bad customer service experience at the Verizon in Athens. This store was MUCH better. The young lady who helped me was amazing and put good customer service above all else. Skip the Athens store and come here instead.
- KJKayla JordanOct 7, 20255.0Both of the guys were great to work with and got my new phone orderd. Yay!
- RRRoseSep 26, 20254.0I got everything done in an hour.Internet and phone.The only thing is when they transferred everything I had to start everything over again. But they were very pleasant and efficient.
Frequently Asked Questions About Verizon
What is Victra in Gun Barrel City?
Victra is your local Verizon Authorized Retailer offering a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Gun Barrel City?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What products and brands are available at Victra Verizon?
Victra offers Verizon Wireless devices and accessories from brands including Samsung, Apple, Motorola, Google, and others.
Does Victra Verizon in Gun Barrel City offer in-store pickup services?
Yes, Victra offers in-store pickup services for your convenience.
What payment options are accepted at Victra Verizon?
Victra accepts multiple payment options including American Express, Apple Pay, Android Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Victra Verizon provide device protection and accessories?
Yes, the store offers device protection along with accessories like cases, power accessories, and audio accessories.
What languages are spoken at the Victra Verizon Gun Barrel City store?
The store staff speaks both English and Spanish to assist customers.
Are there any nearby dining options around Victra Verizon?
Yes, nearby dining includes Starbucks for coffee, China Cafe Restaurant for Asian cuisine, Taco Casa for Mexican food, and Chicken Express for fast food.
What nearby services can customers access when visiting Victra Verizon?
Customers can visit nearby services like Budget Dental and Sleep and Oral Wellness for dental and health care needs, or Walmart Pharmacy for prescriptions.
How can nearby retail stores complement a visit to Victra Verizon?
Nearby retail stores such as Dollar Tree, Factory Connection, Shoe Dept. Encore, and Sally Beauty provide shopping options for clothing, beauty supplies, and more during your visit to the area.