Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Grand Prairie, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 3040 W Camp Wisdom Rd.
Details
- Curbside pickupNot available
Location
Hours
Reviews
4.9
565 reviews
5 stars
553
4 stars2
3 stars2
2 stars0
1 star8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their helpfulness, professionalism, and patience, particularly highlighting employees like Trey, Robert, and Mustafa.
Welcoming Atmosphere
Many reviews noted a warm and friendly welcome upon entering the store, contributing to a positive shopping experience.
Expertise
Customers appreciated the staff's knowledge and ability to resolve issues efficiently, with several mentioning specific employees who provided exceptional service.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding a lack of professionalism from certain staff members.
Store Environment
The store was described as clean and well-organized, enhancing the overall customer experience.
- HNHans networks5 days ago5.0Very very helpful and took the time to handle my issues and set my account, smart loving ppl
- YFYolanda FosterNov 12, 20255.0I stopped by the store to inquire about 5G Home Internet. Andrew welcomed me in as soon as I stepped through the door. He was very attentive and answered all of my questions. I left there with what I needed and even more. I’m a satisfied customer. Thank you Andrew!!
- RMRoschelle MooreOct 15, 20255.0We had a warm welcoming as soon as we entered the store from Mark Cedillo! Our daughter referred us to Mark. He took time to listen and explain the new features. He has a good sense of humor. We will return for all our accessible in the future. Good communication skills!
- RARick AllenOct 3, 20255.0Mark helped me out with an account issue, expertly working the online phone reps to get my number transferred and being an overall awesome guy to chat with while we waited. HIGHLY recommended! Thanks, Mark!!!
- AAAndre AdkinsOct 3, 20255.0Great service, my guy mark c helped me out I recommend you come to this location!
Frequently Asked Questions About Verizon
What products and services does the Verizon Wireless Zone in Grand Prairie offer?
The Wireless Zone offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and services including bill payments, device activation, upgrades, and more.
Where is the Verizon store in Grand Prairie located?
It is located at 3040 W Camp Wisdom Rd, Ste 150, Grand Prairie, TX 75052.
What are the store hours for the Verizon Wireless Zone retail location?
Monday to Friday the store is open from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does the Verizon Wireless Zone offer in-store pickup for online orders?
Yes, they offer in-store pickup services.
Can I schedule an appointment or order through an app for this Verizon store?
Yes, you can use the My Verizon app to schedule and manage services or visit their appointment website to book a visit.
What brands of devices and accessories are available at this Verizon location?
They carry Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more popular brands.
What nearby mobile phone stores are close to the Verizon Wireless Zone on Camp Wisdom Road?
Nearby mobile phone stores include TCC, Verizon Authorized Retailer; AT&T Store; Metro PCS; and T-Mobile, all within the same area for convenient comparison and options.
Are there any dining options near the Verizon store where customers can grab a bite?
Yes, nearby dining options include Pizza Hut, Subway, and Jamba Camp Wisdom for smoothies and healthy snacks.
What other types of stores and services are located near the Verizon Wireless Zone?
Near the Verizon store you can find GameStop for games, Jiffy Lube for automotive services, several nail and hair salons, and a Bank of America branch.
How can nearby places help customers visiting the Verizon Wireless Zone?
Nearby transit locations and retail shops like the AT&T Store and T-Mobile offer easy access for customers; dining spots nearby can make visiting more convenient by combining errands or breaks.