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About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Grand Prairie’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.7
592 reviews
5 stars
533
4 stars
13
3 stars3
2 stars5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Dean received numerous accolades for his exceptional customer service, with many customers recommending him specifically for his helpfulness and professionalism.
Staff Performance
While Dean and other staff members like Josh and David were praised for their service, there were complaints about a specific employee, Josh, who was described as rude and unhelpful.
Store Environment
The store was generally noted for being clean and well-organized, contributing to a positive shopping experience.
Problem Resolution
Several customers highlighted the staff's ability to resolve issues effectively, with Dean and Josh being commended for going above and beyond to assist customers.
Product Knowledge
Employees demonstrated strong knowledge of products and plans, helping customers find the best deals and solutions for their needs.
- KBKEITH BAGWELLNov 13, 20251.0James Johnson – Store #PA56501 Wow… I have never been disrespected like that in my life. I called to get pricing on a business account for three phones, and James told me he couldn’t provide any pricing over the phone. I’m comparing plans between T-Mobile and Verizon, and this experience definitely pushed me in the wrong direction. I want to be clear—Store Manager Dean was extremely professional, and the only reason I’m giving this review one star is because of him. But James completely ruined the experience for me. I will be contacting Verizon corporate about this interaction. Please be aware if you plan on dealing with this store—ask for Dean, and stay far away from James Johnson.
- JOJade OwensOct 27, 20255.0Andrew was super helpful and informative. He helped my husband and I find the best plan and phones and went above and beyond to find us some great discounts. He provided great help and great conversation during our visit. 10/10 best Verizon sales person, highly recommend asking for him!
- AAAlyssaOct 25, 20255.0DEAN WAS AWESOME GREAT STORE AND EMPLOYESS
- EHEfrain HernandezOct 16, 20255.0Worked with Leslie Solomon at Verizon Cellular Sales on Carrier Parkway and he is absolutley Amazing! My mom was challenging but he is the most pratient, helpful person I have ever met. Greatly appreciate his help and my mom got her new phone!! She went from Iphone SE to Iphone to 16.
- CCCeleste CamachoOct 4, 20255.0Wow!!! The business manager Dean Butt was just absolutely amazing! He will go above and beyond for you to get you the best plan! We came in and he had a positive attitude and great customer service and knew exactly what to do and got right to what we were asking for! Also, Leslie was a great help with assisting us as well.
Frequently Asked Questions About Verizon
Where is the Verizon store located on Carrier Parkway?
The Verizon store is located at 4095 S Carrier Pkwy, Ste 100, Grand Prairie, TX 75052.
What are the store hours for the Verizon Cellular Sales location?
The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Can I make an appointment before visiting the Verizon store?
Appointments are not required at this location, but you can call ahead to make one if preferred.
What brands of smartphones and devices can I purchase at this Verizon store?
You can purchase Apple, Samsung, Motorola, Google, LG, HTC, Asus, and other Verizon Wireless devices here.
What types of services does the Verizon Cellular Sales store provide?
Services include Verizon wireless plans, prepaid wireless, Hum smart car, home phone, home internet, mobile hotspots, and connected devices.
What payment methods are accepted at this Verizon store?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does this Verizon store offer in-store and curbside pickup services?
Yes, both in-store pickup and curbside pickup are available at this location.
What nearby dining options can I visit before or after shopping at the Verizon store?
Nearby restaurants include Chipotle Mexican Grill, McDonald's, Boston Market, Panera Bread, Urban Bird Hot Chicken, Starbucks, R Taco, Cheddar's Scratch Kitchen, Andy's Frozen Custard, Denny's, Subway, and Wingstop.
Are there any nearby hotels for customers visiting from out of town?
Yes, Holiday Inn Express & Suites Dallas - Grand Prairie I-20 is close by for convenient lodging during your visit.
Where can I find other services like dental care or beauty salons near the Verizon store?
Nearby services include Comfort Smile Dental, Grand Prairie Dentist, SOI Brow Threading Salon, Evidence Salon, Proper Barber & Co, Nail Care, Urban Culture Barbers, and DiDi foot spa.