ZAGG Baybrook

4.9
673 reviews

About

Cell Phone Accessory StoreCell Phone Repair ShopComputer Accessories StoreElectronics Repair Shop
ZAGG Baybrook is a leading retailer of the best cell phone and tech accessories in Friendswood, TX. We help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones! Broken InvisibleShield? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG Baybrook can process your claim and replace your broken screen protector on the same day! Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG Baybrook is here to help! Visit us in Friendswood, TX today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories!

Location

ZAGG Baybrook
500 Baybrook Mall, Friendswood, TX
77546, United States

Hours

Reviews

4.9
673 reviews
5 stars
646
4 stars
18
3 stars
1
2 stars
1
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, professional, and efficient service provided by the staff.

Product Quality

The quality of ZAGG products, particularly screen protectors, received high marks from many customers.

Wait Times

Some customers expressed frustration with long wait times due to limited staffing at the kiosk.

Stock Availability

Several reviews mentioned limited stock on specific items, which led to disappointment for some customers.
  • WT
    William Turcios
    1 day ago
    5.0
    Guy was super friendly and did it promptly and professionally. He was a about to close and he went the extra mile to take care of two phones all while mal was closing
  • MV
    Martin Vaughn
    2 days ago
    5.0
    Sam was an excellent representative of Zagg… I was engaging, informative about the products, and did a great job trying to fix my mistakes with trying to install the shield on my watch and iPhone.
  • CP
    Carolyn Prewett
    3 days ago
    5.0
    Excellent service. The ZAGG phone protectors are so much better than anything else I've in the past.
  • BS
    brandy smith
    Jan 1, 2026
    5.0
    I had the easiest time today having a replacement Zagg screen protector put on my iphone 16 pro max. Very friendly and polite young man. I love the convience of the kiosk at Baybrook Mall! Very satisfied!
  • KR
    Kandace Ray
    Dec 27, 2025
    4.0
    Overall, I had a decent experience with the ZAGG kiosk inside Baybrook Mall, but a few issues affected the visit. We drove about 30–45 minutes to get there and ended up stuck behind a family who were getting new phone screen protectors. There was only one ZAGG representative working, which made the wait much longer than expected. I did call ahead to confirm availability for my iPhone model and was assured they had it in stock. When we arrived, the representative let me know he only had one left and that he had pulled it aside to save it for me, which was very thoughtful and much appreciated. Stock was otherwise limited at this location. The kiosk only had the 2-way privacy screen protector, but I was specifically looking for the 4-way privacy screen, which was disappointing. I also wish there were more ZAGG warranty locations closer to my home, as the distance makes replacements less convenient. Once helped, the service itself was solid and the product quality met expectations. With better staffing, improved stock availability, and more nearby locations, this would easily be a 5-star experience.

Frequently Asked Questions About ZAGG Baybrook

What types of products does ZAGG Baybrook offer?

ZAGG Baybrook offers cell phone and tech accessories including screen protection, cases, power banks, keyboards, speakers, and headphones.

Can ZAGG Baybrook replace a broken InvisibleShield screen protector?

Yes, as an Authorized Warranty Center, ZAGG Baybrook can process claims and replace broken InvisibleShield screen protectors on the same day.