VCA Elgin Family Pet Center

4.5
313 reviews

About

VeterinariansVeterinary Clinics & HospitalsVeterinary Specialty ServicesVeterinary Information & Referral ServicesPet ServicesPet GroomingPet Boarding & KennelsDog Day Care
VCA Elgin Family Pet Center is proud to serve Elgin, TX and the surrounding communities including Taylor, Bastrop and Manor. We support our clients with preventive care, wellness programs, basic or advanced dentistry, hands free radiology, and soft tissue surgery. We offer same day and drop off appointments. Our friendly, knowledgeable veterinarians, veterinary assistants, and caring support staff look forward to caring for your pet at every stage of their life. Their thorough knowledge ensures that all patients receive the best care. We are also committed to maintaining the highest AAHA (American Animal Hospital Association) standards. We are open Monday to Friday from 7am to 6pm. We also provide boarding and bathing services.

Location

VCA Elgin Family Pet Center
1399 Hwy 290 West, Elgin, TX
78621, United States

Hours

Reviews

4.5
313 reviews
5 stars
252
4 stars
21
3 stars
14
2 stars
7
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Quality

The staff is consistently described as friendly, compassionate, and knowledgeable, providing excellent care for pets.

Facility Cleanliness

Customers appreciate the clean and modern facilities, contributing to a positive experience.

Cost Concerns

Many reviews mention high costs for services, with some customers feeling that the pricing is excessive compared to other clinics.

Communication Issues

Several customers reported problems with communication regarding treatment options and test results, leading to frustration.

Emergency Care

The clinic is praised for accommodating emergency situations and providing timely care, often exceeding customer expectations.
  • LD
    Luz Davie
    Oct 6, 2025
    1.0
    Supposedly high-quality care which will cost you hundreds of dollars for each visit. The office requires you to arrive at least 15 minutes prior to your appointment, but then you still have to wait in the lobby 20-30 minutes before you proceed to the exam room. I had my pet's nails trimmed once, but he got hurt to the point of bleeding on my arm when he was returned to me. The meds prescribed to my pet costs double what was charged at another clinic and were not effective. I moved from out of state, and this was the most convenient location. Due to their outrageous costs, and mediocre treatments, I am forced to find other "professional" care for my pet. Why keep going to a service which is financially draining, and not effective in your pet's treatment?
  • PL
    Phyllis Lawson
    Sep 9, 2025
    5.0
    Wonderful and kind staff. Finally got my pup to the right doctor! Highly recommend!
  • ML
    Mary Lou Loehr
    Aug 19, 2025
    5.0
    Friendly staff, clean facility, lots of room so animals don't have to interact as you're leaving and entering. Plenty of safe parking.
  • SM
    Sean McLarty
    Aug 14, 2025
    5.0
    The staff was incredibly helpful in treating my cat, quick and professional. The facilities were clean and modern. Will definitely be going back in the future.
  • TU
    T Unk
    Jul 21, 2025
    5.0
    Worth every penny! They always take care of my dogs, get me in short notice, and give great advice. I wouldn’t go anywhere else and every time I do I’m disappointed. This is the place to go to!! Every vet they have is great, I couldn’t pick a favorite if I wanted to.

Frequently Asked Questions About VCA Elgin Family Pet Center

What are the regular operating hours of VCA Elgin Family Pet Center?

The center is open Monday to Friday from 7:00 AM to 6:00 PM, and Saturday from 8:00 AM to 10:00 AM. It is closed on Sundays.

Is VCA Elgin Family Pet Center open every Tuesday?

VCA Elgin Family Pet Center is closed on Tuesdays from 12 noon to 2:30 PM for a break.