Business Details
About
Cell Phone Store
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Conroe, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
1,030 reviews
5 stars
951
4 stars
30
3 stars6
2 stars5
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Ramon and Adam, received high praise for their attentive, friendly, and knowledgeable service.
Professionalism
Employees demonstrated professionalism and patience, making customers feel valued and respected during their visits.
Product Knowledge
Customers appreciated the staff's extensive knowledge about products and services, which helped them make informed decisions.
Follow-Up Issues
Some customers reported issues with follow-up on trade-ins and promotions, leading to frustration and disappointment.
Store Environment
The store was described as welcoming and less crowded, contributing to a pleasant shopping experience.
- CSCecilia Santamaria4 days ago5.0Ericka was professional and solve our questions
- BLBrenda Legrand4 days ago5.0I can’t say enough about Ramona! What an awesome guy! Very very knowledgeable about all the products! He had everything running perfect! I will only go to his store! Great experience!
- SMShane MartinNov 1, 20255.0Ramon has been a major help. We keep coming back to see him at this location each time we are upgrading phones.
- CMCory McCallisterOct 29, 20255.0I really had doubts about trading in my phone for a newer model since all my Aps, photos, and contacts were so vital to my everyday life. I was told that there would not be any interruptions. There were no porting issues whatsoever. All my banking and work related data was moved over. Farina was so helpful. I personally had an excellent experience.
- AMaustin millerOct 21, 20251.0On July 3rd, I came into this Verizon store and worked with Ferina to trade in my iPad and Apple Watch for a $300 bill credit. I wasn’t buying anything new, just trading in my old devices. I factory reset (and removed Find My iPhone) and submitted them at the time of the trade. It’s now late October, and I still haven’t received my credit. I’ve been back to the store twice to explain the situation, and both times I was told that a manager wasn’t there but would contact me. No one ever has. I’ve been patient and polite each time, but this has dragged on for months with no resolution or follow-up. Really disappointing customer service. I can only assume the devices were stolen by an employee and the store is too disorganized to look into it.
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Conroe, TX?
The Verizon store is located at 206 South Loop 336 West, Ste K, Conroe, TX 77304.
What are the store hours for the Verizon Conroe location?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store in Conroe offer in-store pickup?
Yes, the Verizon store offers in-store pickup services.
Which payment options are accepted at the Verizon Conroe store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store provide wheelchair accessible entrances?
Yes, the store has a wheelchair accessible entrance.
Can I get my device serviced or repaired at this Verizon store?
Yes, the Verizon store offers device service and repair.
Is Verizon in Conroe welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers.
Which nearby food places can I visit before or after shopping at Verizon?
Nearby food options include Pizza Hut, Taco Cabana, Starbucks, and South Loop Spirits.
Are there any nearby gyms close to the Verizon store for a quick workout?
Yes, Planet Fitness gym is located nearby and is convenient for a workout session before or after your visit.
What nearby services can I access related to shipping or mailing near Verizon?
You can use The UPS Store 3066, which offers printing, freight, and shipping services near Verizon.