Business Details
About
Cell Phone StoreYour Wireless
Verizon Authorized Retailer – Your Wireless provides the best Verizon store experience and customer service. Shop smartphones, iPhone, iPad, tablets, Apple Watch, Fios, unlimited wireless plans, monthly discounts and more at our Conroe, TX location.
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
1,045 reviews
5 stars
965
4 stars
30
3 stars6
2 stars5
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and attentive, with specific mentions of employees like Adam, Ramon, and Erika.
Professionalism
Many reviews highlighted the professionalism and patience of the staff, particularly in handling multiple customers and complex issues.
Efficiency
Customers appreciated the quick and efficient service provided, especially during busy times, with staff managing to assist multiple clients effectively.
Mixed Experiences
While most feedback was positive, some customers reported issues with follow-up and resolution of problems, indicating room for improvement in customer service consistency.
- ASAllyson Saldivar3 days ago5.0We had an awesome experience today. Ramon was more than helpful and great to talk with. I will absolutely be recommending him.
- LCLois Cartwright3 days ago5.0Adam was fantastic to work with. He Made switching from our previous 20+ year cell provider very easy. We are now part of the Verizon family thanks to Adam. He even indulged me in a picture with my husband. He is an asset to this great company. Thank you for all your help.
- JAJ&S Assets6 days ago5.0Wow! This store is incredible! So refreshing to find after having gone to a horrible location on 105. Got everything squared away here with our phones and felt amazing while we were there with great customer service!!!
- RERon EllisDec 28, 20255.0Very professional staff and clean store.
- ABAlison BrentonDec 11, 20255.0I went in for an upgrade at 10am (when the store opens) and had the pleasure of working with Erika. She was so kind and extremely helpful! She was also the ONLY employee working the morning shift right before Christmas (a busy time for the store I would assume) and there were 5-6 people behind me. She did a great job of making sure everyone was being helped even though she was working alone. I was very happy with my in store visit solely due to Erika!
Frequently Asked Questions About Verizon
What is the address of the Verizon store in Conroe, TX?
The Verizon store is located at 206 South Loop 336 West, Ste K, Conroe, TX 77304.
What are the store hours for the Verizon Conroe location?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store in Conroe offer in-store pickup?
Yes, the Verizon store offers in-store pickup services.
Which payment options are accepted at the Verizon Conroe store?
The store accepts American Express, Cash, Discover, MasterCard, and Visa.
Does the Verizon store provide wheelchair accessible entrances?
Yes, the store has a wheelchair accessible entrance.
Can I get my device serviced or repaired at this Verizon store?
Yes, the Verizon store offers device service and repair.
Is Verizon in Conroe welcoming to LGBTQ customers?
Yes, the store welcomes LGBTQ customers.
Which nearby food places can I visit before or after shopping at Verizon?
Nearby food options include Pizza Hut, Taco Cabana, Starbucks, and South Loop Spirits.
Are there any nearby gyms close to the Verizon store for a quick workout?
Yes, Planet Fitness gym is located nearby and is convenient for a workout session before or after your visit.
What nearby services can I access related to shipping or mailing near Verizon?
You can use The UPS Store 3066, which offers printing, freight, and shipping services near Verizon.