Verizon

4.9
1014 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Conroe, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 1140 North Fm 3083 West 300.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

Verizon
1140 North Fm 3083 West 300, Conroe, TX
77304, United States

Hours

Reviews

4.9
1,010 reviews
5 stars
963
4 stars
17
3 stars
2
2 stars
2
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Kehan and Erik, received high praise for their patience, helpfulness, and professionalism.

Knowledgeable Staff

Customers noted that the employees were knowledgeable and provided clear explanations regarding products and services.

Efficient Service

Many reviews highlighted the quick and efficient service provided, with minimal wait times reported.

Positive Atmosphere

The store was described as welcoming and friendly, contributing to a pleasant shopping experience.

Problem Solving

Staff were commended for their ability to resolve issues effectively, including account problems and phone upgrades.
  • SB
    Steven Baghott
    2 days ago
    5.0
    Andrew took the time to help me fond out why i wasnt getting my voicemail messages on my prepaid account when every other store wouldnt. This is the best verizon store around. They have the best customer service. Thank you Andrew!!!
  • MN
    Mary Nye
    4 days ago
    5.0
    Andrew was extremely helpfully figuring out my bill and filing an insurance claim. This store us way more helpful than the others in the area!
  • MM
    Madison
    5 days ago
    1.0
    Terrible service, not one of these men actually work and do a job. Wild, I will be leaving Verizon soon thank you!
  • SM
    Sindy Martinez
    Nov 15, 2025
    5.0
    Andrew was the best!!! We initially went to the store in Davis st Conroe Tx which is apparently the corporate store and he seemed irritated from the start seemed like he really didn’t want to help us and just gave us an insurance number and sent us off so we decide to come to this location. Best decision we made!! Andrew was so helpfully, Patient, and understanding from the start my friend had broken her phone and needed a new one ASAP! He gave us the best deals and she upgraded to the newest iPhone plus helped her connect her data to the new phone. Andrew was such an awesome person to meet and honestly such a genuine person He definitely needs a raise!!! THANK YOU ANDREW
  • JB
    James Beckworth
    Oct 26, 2025
    5.0
    I purchased a new phone after having a older phone for years, but it was well overdue for an upgrade. Kehan was very helpful and very patient. He was the only person in the store at the time but still was able to help those that did walk in after me. He also informed me of the app to download in order for me to transfer all my data from the old phone to the new, after I got home I found it quite easy and all information was transferred over without any problems. Thank you Kehan !!!

Frequently Asked Questions About Verizon

What products and services does Verizon Wireless Zone in Conroe offer?

Verizon Wireless Zone in Conroe offers the latest smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service.

What are the store hours for Verizon Wireless Zone in Conroe?

The store is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.