Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at College Station for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
388 reviews
5 stars
193
4 stars
51
3 stars
34
2 stars
25
1 star
85
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude and unprofessional.
Staff Training
Several reviews indicate that staff members are undertrained and unable to resolve customer issues effectively.
Wait Times
Customers frequently reported long wait times and understaffing, leading to frustration during visits.
Billing Issues
Numerous complaints about billing discrepancies and lack of resolution for billing problems were noted.
Positive Experiences
Despite the negative feedback, some customers had positive experiences with specific employees who provided excellent service.
- THtre hallJan 2, 20263.0went in looking to trade in a phone for a new one got assisted by a guy who said he had been working there for months but when he helped me with my trade in value told me my phone was worth over $500 so i went along the deal by resetting my phone and activating the new one only to find out that the new price its worth is like half of what was said and he said that its cause its cracked which is understandable but after being told multiple times to be clear about everything why wait until i reset the old and open the new box to tell me the price has change i get they work on commission and are trying to make a sale but thats scummy just to hit a sales goal would not recommend better deals online anyway !
- AMAbagail MendykDec 27, 20255.0needed to get a new phone and was paired with Zach! he was AWESOME and helped with the whole process, best customer service salesperson i’ve had in my entire life. definitely recommend asking for him when you go in!
- DHdented haloDec 20, 20251.0Staff does not follow queue. I personally watched one staff member deny a customer access to the bathroom while another escorted a women to the bathroom when she asked. The same customer that was taken first in line was also the same one that got to use the restroom. When I said something about following the queue, the staff member told me "she is a business member and they come first"
- LBLynne BrandenburgDec 10, 20251.0Do not switch to verizon save the headache. Been lied from the beginning. Our original carrier was 106 for two lines plus we got HBOMAX for free. We were told our bill would be 110 a month. Not true. Haven't had the service for a month yet got a bill that's 519.00. We bought our own phones from somewhere else. But they were put down as we bought them at this location. Also said we had $80 credit lies, get proof of before leaving the store.
- MCMichelle CooperDec 3, 20255.0I wanted to upgrade my phone and also add my husband to my phone line. We were paired with Marissa and she was just absolutely amazing to be around. We spent the entire time laughing and cracking up while she also found the best deals for our family plan. My husband and I were both able to get new phones! She was fantastic to work with!
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in College Station?
The Verizon store in College Station is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in College Station?
It is located at 1808 Texas Ave S, Suite 100, College Station, TX 77840.
What brands of smartphones can I find at the Verizon College Station store?
You can find the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store offer in-store pickup and delivery options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment for shopping or services at the Verizon College Station store?
Yes, you can schedule an in-store appointment online to ensure a convenient visit.
What types of products and services does the Verizon College Station store provide?
The store provides mobile plans, wireless internet plans, voice plans, and sells business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon in College Station accept multiple payment methods?
Yes, they accept checks, debit cards, and mobile NFC payments. Cash only is not required.
Are there restaurants near the Verizon store where I can eat before or after my visit?
Yes, nearby restaurants include Tikka House Indian Eatery, Naked Fish Sushi & Grill, Harvey Washbangers, Swirls frozen yoghurt shop, and Clean Eatz cafe.
What local amenities are near Verizon College Station that might be convenient to visit?
Nearby amenities include Shoe Carnival for footwear shopping, Game X Change for video games and gifts, and Top Nails for nail salon services.
Are there other mobile phone stores close to the Verizon store in College Station?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer and CPR Cell Phone Repair College Station for repairs and other services.