Business Details
About
Cell Phone StoreElectronics Store
Visit our store at College Station for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
383 reviews
5 stars
191
4 stars
51
3 stars
33
2 stars
25
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, citing rude and unhelpful staff, long wait times, and unresolved issues.
Staff Competence
Several reviews highlighted a lack of training and knowledge among staff, leading to frustration for customers seeking assistance.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their helpfulness and professionalism, indicating that experiences can vary.
Store Management
Multiple reviews criticized store management for unprofessional behavior and inadequate support, contributing to a negative overall experience.
Long Wait Times
Customers frequently mentioned long wait times and understaffing, leading to dissatisfaction with the service provided.
- AEAdelmar ElizondoNov 14, 20255.0Koen helped me out with my Phone issues. He helped me transfer and reset my phone.
- ADAmy DickersonNov 10, 20255.0I had a weird problem with my phone where it would display EVERY incoming call as "private number". Zach was able to fix the problem so I no longer have to raw-dog all my incoming calls. Thanks, Zach!
- RMRhonda MickNov 5, 20255.0Zach helped me so much with my new phone !!
- RPRenee PaulNov 2, 20255.0I don't post reviews very often, but Marissa and Freddy were great! We unfortunately had a difficult situation with our device. It took a lot of time, effort, and trial and error to get fixed. They worked with us and made sure it was taken care of before leaving the store. People get frustrated with wait times, no one likes to wait. However, in most situations the wait time isn't their fault. They can only move as fast as the technology allows. They were amazing and I will definitely be going back next time I need help!
- DRDonna RawlinsOct 29, 20251.0Customer services is impossible, have set appointments and the manager Alan never followed through we are currently on day 13 or transferring lines into a business acct. we purchased three devices and was given a card with a cell phone number that no one's answers then Alan reached out but doesn't have time to help even after appt scheduled. Have been forced to text him repeatedly for last two days and still no progress on moving one line from personal acct into business acct. no photos available.
Frequently Asked Questions About Verizon
What are the store hours for the Verizon store in College Station?
The Verizon store in College Station is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in College Station?
It is located at 1808 Texas Ave S, Suite 100, College Station, TX 77840.
What brands of smartphones can I find at the Verizon College Station store?
You can find the latest 5G smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Does the Verizon store offer in-store pickup and delivery options?
Yes, the store offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas.
Can I schedule an appointment for shopping or services at the Verizon College Station store?
Yes, you can schedule an in-store appointment online to ensure a convenient visit.
What types of products and services does the Verizon College Station store provide?
The store provides mobile plans, wireless internet plans, voice plans, and sells business cell phones, mobile hotspots, tablets, and laptops.
Does Verizon in College Station accept multiple payment methods?
Yes, they accept checks, debit cards, and mobile NFC payments. Cash only is not required.
Are there restaurants near the Verizon store where I can eat before or after my visit?
Yes, nearby restaurants include Tikka House Indian Eatery, Naked Fish Sushi & Grill, Harvey Washbangers, Swirls frozen yoghurt shop, and Clean Eatz cafe.
What local amenities are near Verizon College Station that might be convenient to visit?
Nearby amenities include Shoe Carnival for footwear shopping, Game X Change for video games and gifts, and Top Nails for nail salon services.
Are there other mobile phone stores close to the Verizon store in College Station?
Yes, nearby mobile phone stores include Cricket Wireless Authorized Retailer and CPR Cell Phone Repair College Station for repairs and other services.