Visit our store at Cleveland for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Many customers reported poor customer service experiences, citing rudeness and lack of assistance from staff.
Helpful Staff
Some customers praised specific employees for their helpfulness and professionalism, contrasting with negative experiences.
Long Wait Times
Several reviews mentioned long wait times and issues with being skipped in line, leading to frustration.
Mixed Experiences
While some customers had positive experiences, others reported significant dissatisfaction with service quality and support.
Product Issues
Customers expressed frustration with product issues, including problems with phones and lack of support for troubleshooting.
LL
Louis Langley
4 days ago
5.0
Thank you Noah for assisting me. I am very grateful you guys keep up the great work.
LE
Lazaro Estrada
Aug 22, 2025
1.0
Muy mal servicio y agregan cosas que no pides
AT
Amos Theus
Aug 13, 2025
1.0
Don’t go here they won’t help you
KW
Katherine Wolfe
May 29, 2025
1.0
Bought the phone. Broke first day and verizon never replaced it and continued charging monthly for their broken phone i never used. Still paying off monthly charges. DO NOT USE VRRIZON.
What are the operating hours of the Verizon store in Cleveland, TX?
The Verizon store in Cleveland is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 11:00 AM to 6:00 PM.
Where is the Verizon store located in Cleveland?
The Verizon store is located at 426 W Southline St, Cleveland, TX 77327.
What product brands does the Verizon store carry?
The store carries Apple, Samsung, Motorola, Google, Kyocera, and TCL products.
Can I schedule an in-store appointment at the Verizon Cleveland store?
Yes, you can schedule an in-store appointment online or through the My Verizon app.
What delivery and pickup options are available for online orders at Verizon Cleveland?
Options include in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
Which languages are supported at the Verizon store in Cleveland?
The store supports both English and Spanish languages.
What types of business products does Verizon in Cleveland offer?
They offer business cell phones, mobile hotspots, tablets, and laptops.
Are there other mobile phone stores near Verizon Cleveland?
Yes, there are nearby stores like the AT&T Store and T-Mobile, which can offer alternative mobile and telecommunications services.
What dining options are near the Verizon store in Cleveland for a meal before or after visiting?
Nearby restaurants include Domino's Pizza, El Burrito, Papa John's Pizza, Taco Bell, McDonald's, Marco's Pizza, China One Super Buffet, and Santos Seafood offering a variety of dining options.
Are there any nearby services related to recruitment or government offices close to the Verizon store?
Yes, there are US Navy Enlisted Recruiting, US Army Recruiting, NRS Cleveland, TX, and the Armed Forces Career Center nearby for those interested in military recruitment or government services.