Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Burleson for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
4.0
228 reviews
5 stars
146
4 stars
24
3 stars
14
2 stars
4
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Dalton, Tatyana, and Tory for their exceptional service.
Mixed Experiences
While some customers had positive interactions, others reported rude or unhelpful service, particularly from management, leading to frustration and dissatisfaction.
Long Wait Times
Several reviews mentioned long wait times in the store, which detracted from the overall experience, despite the quality of service once attended to.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, with many feeling well-informed after their visits.
Store Operations
Issues with store hours and appointment systems were noted, with some customers frustrated by inconsistent service and lack of communication.
- JBJustin Banta3 days ago1.0Waited over and hour just to drop off a phone. Absolutely ridiculous, you have an employee talking about every aspect of the phone to a couple. “This is a button. This is an app. Let’s wait 20 minutes while your data transfers. Meanwhile I just stand here waiting to drop a phone off that.
- NMNope McnopeskiDec 28, 20255.0Easy and fast 5G home internet and some of the greatest customer service from Dalton Perry
- ADAmanda DeleonDec 21, 20255.0Christian was awesome he helped me out a lot!
- LGLawrence GomezDec 13, 20255.0The staff was able to answer all my questions that I had and was very patient and understanding to all my questions they couldn’t be more kind Highly recommend this location 💯
- MJMikel JohnsonDec 4, 20255.0Went in to get an iPad today and Victoria knocked it out of the park with customer service. So easy to talk to and understands what the customer needs every step of the way. Definitely be back on my next purchase
Frequently Asked Questions About Verizon
What brands of smartphones does the Verizon store in Burleson offer?
The Verizon store offers the latest smartphones from Apple, Samsung, Motorola, Google, Kyocera, and TCL, including the iPhone 15, Google Pixel 8, and Samsung Galaxy S23.
What are the Verizon store hours in Burleson?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Can I schedule an appointment before visiting the Verizon store in Burleson?
Yes, you can schedule an in-store appointment online to ensure a convenient visit.
What shipping and pickup options are available for orders from Verizon Burleson?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
What types of products and services does Verizon in Burleson provide for businesses?
Verizon offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile, wireless internet, and voice plans.
What payment methods does Verizon Burleson accept?
Verizon accepts checks, debit cards, and mobile NFC payments; cash is not required.
What nearby places can I visit after shopping at the Verizon store in Burleson?
You can visit nearby places such as Tiff's Treats for bakery items, MOOYAH Burgers for a meal, or Half Price Books for books and music.
Is there a convenient place to ship or print documents near the Verizon store?
Yes, the FedEx Office Print & Ship Center nearby offers shipping, printing, and passport services.
What healthcare facilities are located near the Verizon store in Burleson?
Nearby healthcare options include Green Oaks Physical Therapy, Baylor Scott & White Outpatient Therapy, and Texas Health Breeze Urgent Care.
How can I stay updated on the Verizon Burleson store and its offerings?
Follow their Facebook page (VerizonTXBurleson), Instagram (@Verizon), and Twitter (@Verizon) for news and updates.