Cricket Wireless Authorized Retailer

Reviews

• ST

  Steve Turner

  3 days ago
  1.0
  I was waiting for the store to open when Armando, cricket employee, come stomping his feet and showing extreme dislike for having to work. Once he opened the store about 10mins after posted opening time he violently kicked the door open and angrily waved all 3 of us who were patiently waiting outside to come in. This young man's customer service skills are poor to non existent to say the least. When I asked to speak to his manager he said there wasn't a manager but called his boss from the back of the store and began talking shit about me and my friend who asked to speak to his boss. Then I was charged a $25 activation fee when I did all the work on his iPad for him. This dude literally did NOTHING.
• BG

  Brenda Galvan

  Nov 17, 2025
  5.0
  Awesome
• DD

  Dlynne

  May 23, 2025
  1.0
  I have had several issues but none that where can I talk to your manager bad. I do not ask for managers, I do not send my food back. We are all just trying to make it. Until today I made a bridge payment last Friday and the young lady that I spoke with told me I could make my next bridge payment the following Friday. I was told 7 days. I went in today (Friday 7 days later) to make my payment and was told that I needed to make it yesterday. There was nothing that could be done not only do I need to make my original payment that is double what I should have to pay but an additional 15$ to restore service. I called customer service, they were no help either. I have been with cricket for years but I will never come back as a customer. Why are we strait out lying about our policy to customers. It even says on the website 7 days. So if the website says 7 days and you are training your employees to tell us 7 days but the cut off is really 6 days it seems toe that this greedy corporations really just needs to be boycotted and I will givey honest opinion to friends and family about cricket as a shady business that really should just be absorbed by a more honest and trustworthy company.
• RR

  RafVII

  Mar 16, 2023
  5.0
  Great service. Alexis was very helpful and did a great job. I would go back for sure.
• WM

  Walter Malcom

  Apr 14, 2022
  1.0
  Answerbphone

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