The Day Care and Boarding at VCA Mercedes Place offers luxury, state of the art facilities providing pampered boarding for your pets. Accommodations include large indoor runs, dedicated cleaning and ventilation systems, and non-slip flooring. Dogs are walked four to six times a day in our spacious and landscaped yard. Cats are housed in a separate area, away from barking dogs, to reduce stress. Our sunny cattery features spacious condos that include separate areas for relaxing, eating and play. We provide comfortable bedding, immaculate housekeeping and two meals daily. Our guests receive daily exercise, brushing, love, and attention. Our expert groomer with over numerous years of experience will make your pet feel great and pampered.
Many customers praised the caring and compassionate nature of the veterinarians and staff, highlighting their dedication to pet health.
Customer Service
Feedback indicated significant issues with front desk staff, including rudeness and poor communication, which negatively impacted customer experiences.
Mixed Experiences
While some customers had positive experiences with specific veterinarians, others reported serious concerns about misdiagnoses and lack of follow-up care.
Pricing Concerns
Several reviews mentioned that the clinic's prices were higher than competitors, leading some customers to seek care elsewhere.
Compassion in Difficult Times
Customers appreciated the support and compassion shown during difficult moments, such as euthanasia and loss of pets.
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Kat P
Jan 5, 2026
5.0
I have come here for YEARS for a variety of things from yearly exams to ear infections, allergies, checkups after my tripawd got amputated. Chouffout is amazing! He has incredible bedside manner and always makes me feel heard. I seriously adore everyone who works here. They are so friendly and genuine. I want to actually be friends with them all in real life thats how great everyone is. I get more personalized cost conscious care here than I did at previous vets. I just love this place and everyone who works here! Thank you guys so much for what you do! I recommend you guys to everyone I know!
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Christina Erwin
Dec 11, 2025
5.0
I absolutely love this clinic!!! All of the vets and techs are amazing as well as the front desk staff!!! Jessica was so helpful with anything I had questions with or anything I needed!! Thank yall so much for all your hard work VCA
SH
Steve Hernandez
Dec 8, 2025
5.0
This place takes amazing care of both our labs. They come to our car and always go beyond and above to gently care for our 13 year old lab. My husband and I truly appreciate and strongly recommend this staff and valued Veterinarian Doctors.
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Esmeralda Estrada
Dec 5, 2025
3.0
Dr James and Teresa are awesome everyone else though is sort passive aggressive and talk to me like I’m slow so I’m not sure how to feel about this.
OE
Onna Ernesti
Nov 26, 2025
5.0
I usually don’t write reviews but I had such a great experience I definitely felt the need to. First vet I’ve been to that has been up front with the prices. They were able to see my pup right away and were super helpful. Both the vet tech and vet were knowledgeable and so sweet to my pup. Definitely will go back!
Frequently Asked Questions About VCA Mercedes Place Animal Hospital
What are the operating hours of VCA Mercedes Place Animal Hospital?
VCA Mercedes Place Animal Hospital is open Monday through Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays.
What types of pets does VCA Mercedes Place Animal Hospital cater to?
They provide veterinary services and boarding for cats and dogs.
What kind of boarding facilities does VCA Mercedes Place Animal Hospital offer?
They offer luxury, state-of-the-art boarding with large indoor runs for dogs, spacious and separate condos for cats, dedicated cleaning and ventilation systems, non-slip flooring, and provide daily exercise, brushing, and attention.
What veterinary services are available at VCA Mercedes Place Animal Hospital?
They offer services such as advanced care, allergy relief, diabetes treatment, diagnostics, diet and nutrition, disease treatment, flea and tick control, general care, heartworm treatment, internal medicine, medication prescriptions, parasite control, wellness exams for pets of all ages, spay/neuter, vaccinations, and weight loss programs.
Is VCA Mercedes Place Animal Hospital accredited by any professional associations?
Yes, it is accredited by the American Animal Hospital Association (AAHA).
Where is VCA Mercedes Place Animal Hospital located?
It is located at 9006 Benbrook Blvd, Benbrook, TX 76126, USA.
Are there any nearby dining options close to VCA Mercedes Place Animal Hospital?
Yes, Riscky's Barbecue and Sonic Drive-In are nearby restaurants where you can enjoy a meal before or after your visit.
What nearby services can assist customers with their vehicles when visiting the hospital?
There are two nearby car washes, Q Car Wash - Benbrook and Caliber Car Wash, conveniently located for vehicle cleaning needs while visiting.
Are there any pet-related organizations near VCA Mercedes Place Animal Hospital?
Yes, the HSNT Benbrook Waggin' Tails Adoption Center and the Humane Society of North Texas are nearby, offering animal adoption and community services.
Does VCA Mercedes Place Animal Hospital offer grooming services?
Yes, they have an expert groomer with years of experience who pampers pets and ensures they feel great.