Many customers praised the staff for being friendly, kind, and compassionate towards both pets and their owners.
Quality of Care
Overall, customers expressed satisfaction with the quality of care provided by the veterinarians, particularly Dr. Risley, noting their attentiveness and thoroughness.
Communication Issues
Some reviews highlighted problems with communication, particularly regarding billing and treatment plans, leading to customer frustration.
Pricing Concerns
Several customers mentioned that the services were perceived as expensive, with some feeling that they were charged for unnecessary treatments.
Mixed Experiences
While many had positive experiences, there were also negative reviews regarding specific staff interactions and care, indicating inconsistency in service.
AS
ashly saenz
Dec 23, 2025
5.0
Everyone was friendly, we showed up early and they got us in quickly! Doctor also explained everything in detail!
KM
Kelli Miller
Nov 26, 2025
5.0
Stopped in for more flea and tick prevention. The staff is always kind and works quickly to take care of both their human and doggy patients
JJ
Jen
Nov 18, 2025
3.0
I came to VCA bedford after discovering my 13 year old cat's previous vet had her on a canine diabetic treatment plan, which is wildly different from a feline plan, and was likely not assisting with her recovery. I came in for my first visit with Dr Risley ready to argue and defend a new diet and insulin plan for my cat that I had workshopped with the help of a knowledgeable feline diabetic support group on facebook (shoutout!), but he said everything I wanted to do was reasonable and signed off on it without lifting a finger. I appreciate a vet who listens and doesn't think it's their way or the highway. Under my new plan, where I tested her blood sugar at home daily, my cat was fully regulated with her diet, which wasn't possible with her previous vet's treatment plan. My cat also had chronic UTIs, which Dr Risley was always quick and helpful with administering antibiotics. The staff was kind and accommodating to my schedule as a single cat-parent with a full time job.
Sadly, my cat passed in early october and I feel like the catalyst for it was the front desk staff recommending a too-high gabapentin dosage after I inquired. My cat was just about catatonic for the last week of her life after taking it for a shaving appointment. I made several visits to Dr Risley during her last week for advice, appetite stimulants, and later feeding syringes, but her last night I had to rush her to the ER because she was hardly breathing and cold. The ER vet recommended I put her down as her kidneys and liver failed based on a blood panel, and she'd need feeding tube support the rest of her life, which was no quality of life. Looking back, I wish I had confirmed this dosage with Dr Risley, and that he had treated her symptoms with more urgency, but I also understand there's just no way to know.
After she passed, I requested assistance with my bills as I was now saddled with several between VCA and the ER vet costing around $2,000 total. At times I was told they would get back to me with options and other times I was completely ignored, so I think it's safe to assume nothing was actually done about this. Their payment collectors called and texted multiple times as well, having no idea I'd requested assistance. This was extremely painful as I went through the grieving process for my cat.
Overall, I think we had a decent experience there but I would recommend speaking directly to the vet over the staff for advice. It is a little on the expensive side as well.
KF
Kimm Frey
Nov 3, 2025
2.0
Loved it here when we first brought our new puppy in last May. Never charged for a quick nail trim until today. Charged $44 for an assistant to trim in less than 3 minutes. Not impressed and won’t be going back.
NN
Natalie
Sep 23, 2025
1.0
Took advantage of their first free appointment for my cat petrie since he was having some urinary issues. Brought him and was seen super fast, too fast. They did no tests or anything dismissed it as anxiety and gave me some anxiety medication for him. Hes slowly declined and gotten worse over the next few days. Glad I wasted my time and money here since I now have to spend even more to get him seen by someone who cares enough to help him
Frequently Asked Questions About VCA Bedford Meadows Animal Hospital
What are the regular business hours of VCA Bedford Meadows Animal Hospital?
The hospital is open Monday from 7:30 AM to 7:00 PM, and Tuesday through Friday from 7:30 AM to 5:30 PM. It is closed on Saturdays and Sundays.
Does VCA Bedford Meadows Animal Hospital offer any special vaccine clinics?
Yes, they have a Walk-in Vaccine clinic on the last Sunday of each month from 10 AM to 1 PM.
What types of veterinary services are provided at VCA Bedford Meadows Animal Hospital?
They offer a wide range of services including advanced care, allergy relief, diabetes treatment, diagnostics, disease treatment, preventive care, spay & neuter, pet wellness exams, and more.
Where is VCA Bedford Meadows Animal Hospital located?
It is located at 2209 Harwood Road, Bedford, TX 76021, United States.
Is there an offer for new clients at VCA Bedford Meadows Animal Hospital?
Yes, new clients can get a Free First Exam coupon by visiting their website through the provided offer link.
How can I contact VCA Bedford Meadows Animal Hospital by phone?
You can reach them at their local phone number +1 817-571-4088 or their main phone number +1 817-952-8945.
What nearby dental clinics can I visit along with VCA Bedford Meadows Animal Hospital?
Nearby dental clinics include Corbet Jeff DDS PC, Jeff Corbet, DDS, Davis Family Dental Care, and Maegan Elam, DDS & David L. Brown, DDS. You might schedule dental or pet care appointments conveniently in the same area.
Are there any nearby pharmacies near VCA Bedford Meadows Animal Hospital?
You can find CVS Pharmacy and Bedford Pharmacy nearby, which are convenient for filling prescriptions or purchasing pet medications after a veterinary visit.
What options are available nearby for beauty and spa services?
Noble Nails Spa and CVS Beauty are close by for beauty and spa treatments. You might enjoy a relaxing visit after your pet's appointment.
If I'm visiting VCA Bedford Meadows Animal Hospital, are there any local shops or places to visit?
Yes, you can visit Trinity Arts Guild and Central Arts of Bedford for local art galleries and cultural experiences, as well as Lone Star Yarn for arts and crafts supplies.