Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Baytown, TX. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
296 reviews
5 stars
238
4 stars
20
3 stars
6
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised specific employees like Opal, Tasina, and Mark for their helpfulness and excellent service, while others reported negative experiences with unhelpful staff.
Store Experience
Several reviews highlighted long wait times and issues with order fulfillment, leading to frustration among customers.
Product Knowledge
Customers appreciated knowledgeable staff who could answer questions and assist with phone setups, though some felt that certain employees lacked the necessary expertise.
Mixed Reviews
Overall, experiences varied significantly, with some customers expressing satisfaction while others reported dissatisfaction with service and product issues.
- IBIvan BaezDec 15, 20252.0Hoy visite tres tiendas para comprar un nuevo teléfono. Pero... mi inglés no es muy bueno. Y para hacer negocios prefiero hacerlo en español. Y nadie pudo darme ese servició. Tendré que visitar otra compañía.
- ATAnh TranNov 19, 20255.0Thank you Tasina for the help :)
- DODonald OlsonNov 16, 20255.0Tasina at the Verizon store on 146 in Baytown was very helpful and had excellent customer service and very respectful.
- KSKelly SchomerNov 8, 20251.0Ordered online for pick up. The only person not helping customers can’t open the safe and a 30 minute wait time to pick up. The whole reason for ordering online for pick up is for the convenience of not having to wait in store. Hire more people or give all employees access to the pick up orders.
- SKSonya KelleyNov 3, 20255.0Very reliable helpful quick and very trustworthy !
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Baytown, TX?
The Baytown Verizon store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for the Verizon Authorized Retailer in Baytown?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Does this Verizon location support in-store pickup?
Yes, the Verizon store in Baytown offers in-store pickup services.
Are there any recycling services available at the Verizon Baytown location?
Yes, the store provides electronics recycling services to customers.
What payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does the Baytown Verizon store offer support in languages other than English?
Yes, the store provides services in both English and Spanish.
Are there any dining options near the Verizon store in Baytown?
Nearby dining options include Fuzzy's Taco Shop (Mexican), Dumpling Time (Chinese/Asian), Dickey's Barbecue Pit, Chick-fil-A, Marble Slab Creamery (ice cream), Shogun Japanese Grill & Sushi Bar, Domino's Pizza, and Whataburger.
If I'm visiting the Verizon store, are there health-related services nearby?
Yes, nearby health-related services include Vision Source (optometrist), Doctors Express Baytown, Adagio Dental, DaVita Baymont Dialysis, and The Joint Chiropractic.
Are there other mobile phone stores near the Verizon Authorized Retailer in Baytown?
Yes, you can find an AT&T Store nearby for additional mobile phone and retail options.
Where can I enjoy a quick meal or snack before or after visiting the Verizon store in Baytown?
You can enjoy a quick meal or snack at nearby places such as Sonic Drive-In, Jack in the Box, and Wing Boss, all offering fast food and casual dining options.