Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Baytown for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.8
421 reviews
5 stars
209
4 stars
80
3 stars
34
2 stars
26
1 star
72
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service experiences, including rudeness and lack of assistance.
Staff Knowledge
While some employees were praised for their knowledge and helpfulness, others were criticized for being uninformed and unhelpful.
Long Wait Times
Customers frequently mentioned long wait times both for service and to enter the store, leading to frustration.
Mixed Experiences
There were mixed reviews regarding the overall service quality, with some customers having positive experiences while others faced significant issues.
- JTJenny Tario6 days ago5.0Taheim was very helpful and professional. He took the time to help me out! Love the customer service.
- MSmicaela shippDec 30, 20251.0Counted 6 employees, most are in the back talking. Only one employee is helping someone. Came in with one person ahead of me and still waiting on someone to help me. Don’t come to this location. It’s a waste of time. It’s Tuesday at 2:30 which be a slow time, but seems like no one wants to help anyone.
- IIIanNov 30, 20251.0This company is awful. Shipped a phone to me, it never got delivered. Shipped another phone to me, it never got delivered. Went to this store, they said they can't do anything. Charged me over $200 for 2 different phones I never got. I will be ending my service with them now. Appalling
- IFIsa FloNov 26, 20251.0Absolutely disgusted with this specific location. They refused to sale me a phone because my drivers license broken at the top. I went to I-10 location where I originally opened my account and sold me the phone without hesitation. I told the young man the location had no problem opening my account for 3 lines 3 of the newest phones and he told me oh maybe they were just trying to help you. So this location just refused to help me clearly or sale me a phone even while asking for managers approval, the answer was still no. He asked for my passport??? Clearly im not traveling, why would I randomly carry my passport. To recive permission they have to text you and through the app for approval and drivers license is just to verify your address. I felt discriminated against just because I have tattoos they didn't even bother to literally look at my account. Shame on this location when I transferred 4 months ago from another carrier that I had been with for years. I know its not the company as a whole but this left a bad taste in my mouth.
- YDYolanda DouglasSep 12, 20255.0Davon has outstanding service, highly recommended, patient, very professional, respectful, eye contact, and knowledgeable with your products.
Frequently Asked Questions About Verizon
What are the Verizon store hours in Baytown, TX?
The Verizon store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What products does the Verizon Baytown store offer?
They offer the latest 5G smartphones like iPhone 15, Google Pixel 8, Samsung Galaxy S23, business cell phones, mobile hotspots, tablets, and laptops.
Can I schedule an appointment or order online for the Verizon Baytown store?
Yes, you can schedule in-store appointments or place orders online for pickup or delivery through their website or the My Verizon app.
What payment methods are accepted at Verizon Baytown?
Verizon Baytown accepts checks, debit cards, and mobile NFC payments; cash is not required.
Does the Verizon store provide 5G home internet?
Yes, 5G Home Internet is available in your area; you can learn more on their website linked in their featured message.
Where is the Verizon store located in Baytown?
The Verizon store is located at 6560 Garth Rd, Suite 100, Baytown, TX 77521.
What nearby restaurants can I visit before or after shopping at Verizon Baytown?
Nearby restaurants include Buffalo Wild Wings, Subway, Taqueria Piquin, and Jersey Mike's Subs, offering various dining options for your convenience.
Are there convenient nearby stores for additional shopping when visiting Verizon Baytown?
Yes, nearby stores include Mattress Firm for furniture, Kohl's department store, and Shoe Carnival for shoes and fashion accessories.
How can nearby services like UPS Access Point or gas stations be helpful during my Verizon Baytown visit?
Nearby services such as UPS Access Point for shipping and gas stations like Exxon and Raceway can make errands easier when visiting Verizon Baytown.
Does Verizon Baytown have staff that speak languages other than English?
Yes, the store offers services in both English and Spanish to assist a wider range of customers.